Switchboard Operator Customer Service

Trina Fuller

**** ******** *** ** ***** 702-***-**** ************@*****.***

Objective

To obtain a position in customer service that will enable me to use my 14 years of experience in the field, while working in a positive atmosphere for the advancement of the company and my career goals.

Experience

Customer Service Manager

March 2013 – current Total Credit Recovery, Las Vegas, NV.

Making calls to patients

Answering incoming calls/outbound

Team lead helping other rep with problem calls

Handling all supervisor calls

Manager and customer service representative

Collection Supervisor

Feb 2010 – March 2013 Advanced Solutions Loan Co

Collecting on loans tin bad debt

Supervised all staff

Managed and resolved supervisor calls

Switchboard Operator Accounts Payable

Jan 2005 – Dec 2009 JCH Wire & Cable

Answering all calls through switchboard

Maintaining other employees and training

Accounts payable

Responsible for paying all overhead bills and staff

Interests

Customer Service Manager, Team Lead, or Representative

References

Sarah Purdy 702-***-****

Liana Labrador 702-***-****

Annette Morrow 702-***-****

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