Executive Assistant Hr

PATRIZIA SOWINSKI

Phone: 310-***-**** Email: **************@*****.***

PROFILE SUMMARY:

Forward-thinking individual with refined interpersonal and multitasking skills. Looking to join a progressive organization as an HR assistant to provide high end administrative support in the human resource department.

KEY SKILLS:

Answering employee questions

Processing incoming mail

Creating and distributing documents

Providing customer service to organization employees

Serving as a point of contact with benefit vendors/administrators

Maintaining computer system by updating and entering data

Setting appointments and arranging meetings

Maintaining calendars of HR management team

Compiling reports and spreadsheets and preparing spreadsheets

Participating in recruitment efforts

Posting job ads and organizing resumes and job applications

Scheduling job interviews and assisting in interview process

Collecting employment and tax information

Ensuring background and reference checks are completed

Preparing new employee files

Overseeing the completion of compensation and benefit documentation

Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)

Conducting benefit enrollment process

Administering new employment assessments

Serving as a point person for all new employee questions

Processing payroll, which includes ensuring vacation and sick time are tracked in the system

Answering payroll questions

Facilitating resolutions to any payroll errors

Participating in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment

EDUCATION AND CERTIFICATION:

University of Milan Political Sciences

Certifications;

Human Resource Assistant Academy – Los Angeles Valley College Extensions Program, Valley Glen, CA

Microsoft Office 2016 Proficiency

Broker Series 3 License

Google AdWords

PROFESSIONAL EXPERIENCE:

Halifax America, Sherman Oaks, CA April 2012 to May 2018

Global Futures Exchange, Tarzana, CA July 2004 to April 2012

Senior Broker

Directed European and Italian functions, secured new clients, built network, and ensured objectives and goals. Knowledgeable in regards to company’s products and services, being able to answer any customer questions, advise customers and guide them toward a product or service that fits their needs. Provided excellent customer service is integral to the Broker role. Responsible for creating potential customer and client relationships, which includes documenting comprehensive customer information. Worked to maintain these relationships by continually assessing customer needs, identifying client concerns, recommending solutions, and following up regularly. Collaborate with other teams to provide recommendations for the improvement of customer experience.

Outcomes:

Managed a portfolio of clients and relationships with each.

Grew equity by 85% from 2009 to 2010

Doubled monthly quotas for all funded accounts.

Served as Ads Quality Rater from 2013 to 2014 for Google; completed projects and evaluated webpages in accordance with Google guidelines

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Southern Los Angeles County Bowling Association, Los Angeles, CA August 2002 to July 2004

Executive Assistant

Experienced, reliable and task-oriented Executive Assistant. Work directly with C-level executives and responsible for performing a number of administrative duties. Highly self-motivated, professional, and capable of managing work load and prioritizing tasks in a fast-paced corporate environment. Coordinate executive communications, including taking calls, responding to emails and interfacing with clients. Prepare internal and external corporate documents for team members and industry partners. Schedule meetings and appointments and manage travel itineraries. Arrange corporate events to take place outside of the work place, such as golf tournaments, fund-raising events and staff appreciation events

Maintain an organized filing system of paper and electronic documents. Uphold a strict level of confidentiality. Develop and sustain a level of professionalism among staff and clientele

Outcomes:

Enhanced office setting and professionalism

Streamlined collection process for league members

Contact this candidate