Development Specialist Counter Manager

Brandi Koorsen

Jeffersonville, IN *****

*************@*****.*** 502-***-****

Sales Representative

Results-driven professional with over 15 years of experience in customer-facing roles and proven success in achieving significant growth in sales and client base. Accomplished customer development specialist with managerial experience, accounting acumen, and marketing talents. Expertise in building relationships to drive sales growth. Highly skilled in the acquisition of new customers and the retention of existing customers. Inspirational mentor, fostering an environment of integrity and professional growth.

Areas of expertise include…

• Sales & Marketing

• Corporate Accounting

• Relationship building

• Strategic Planning

• Business Management

• Contract Negotiation

• Product Management

• Inventory Management

Professional Experience

customer development specialist, 2006 to 2021

GORDON FOOD SERVICE, Shepherdsville, Kentucky

Conceptualized and presented business solutions to new and existing customers for the largest family-owned food distributor in the United States.

Spearheaded business reviews with executive management and identified growth opportunities. Trained sales associates. Provided product demonstration and technical guidance to customers on key processes, such as online ordering, costing, and inventory management. Managed all customers’ accounts receivable.

• Generated new accounts through efficient cold calling; utilized marketing talents to successfully renew accounts with previous customers.

counter manager, 2004 to 2006

MACY’S, Louisville, Kentucky

Commanded cosmetic counter operations and managed nine sales consultants at one of the largest U.S. department store chains.

Hired, trained, and managed sales consultants. Conducted monthly and yearly performance views. Provided guidance on technique and product knowledge. Strategized marketing initiatives and hosted counter events.

• Achieved $3M in annual revenue, which constituted a 7% sales growth. assistant counter manager, 2002 to 2004

MACY’S, Louisville, Kentucky

Managed cosmetic counter operations at one of the largest U.S. department store chains. Trained and mentored sales consultants. Organized counter events to promote sales growth. Created appealing and effective product displays. Managed inventory and reconciled purchases. Conducted skin care consultations with customers.

• Achieved $200K in annual revenue and successfully increased clientele base. Educational Background

Bachelor of Arts in Communication

University of Louisville, Louisville, Kentucky

Awards and Distinctions

Winner Circle Award (2018, 2010, 2008)

Region of the Year (2016, 2013, 2012)

Divisional Team of the Year (2016, 2010)

Non-food Specialist of the Year (2015, 2014)

Market of the Year (2013, 2012, 2010, 2007)

Team Player of the Year (2012, 2011)

New Business Award (2010)

Gold Club Award (2010)

Emerging Leaders Program Award (2010)

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