Front Desk Property Manager

Donna Havens

Veterinary office receptionist front desk

************@*****.***

724-***-****

EDUCATION

KANSAS STATE UNIVERSITY

Manhattan, KS

Completed coursework towards Bachelors Business administration (Jun 1996)

CAREER OBJECTIVE

Diligent professional with 9.5+ years of experience and a proven knowledge of conflict resolution, contract compliance, and customer communications. Aiming to leverage my skills to successfully fill the Veterinary office receptionist front desk role at your company.

EXPERIENCE

CUSTOMER SERVICE SPECIALIST

Kohl's, Hickory, PA / Apr 2017 - Present

I make sure that our customers receive the best experience possible! I also open and close the POS . I help train new hires I like to make sure they feel comfortable with their duties! I greet each and every customer with a happy attitude and a smile! If by chance we get a not so happy customer I do my very best to make their day better and their experience with us better!

FRONT DESK RECEPTIONIST

Veterinary Associates, Princeton, WV / Jun 2004 - Nov 2005

I agreed it clients made appointments also reschedule appointments. Escorted pets back to their appropriate rooms, filed and I also helped with filling pet prescriptions. During the loss of a pet or a serious illness we took it heart! Pets are part of our family and that's how we treated them. I was blessed to have this position but unfortunately the veterinarian I worked for had been in the business for many years and he had passed away it was a great loss I would've loved to have learned more, but I did love it and I'm so grateful for the time that I had. We also walked the pets checked on the pets during the weekends if there was no one else available to do that we took turns because they are the most important thing about our job!

PROPERTY MANAGER

David dry company, Concord, NC / Jun 1997 - Sep 2000

I was responsible for 338 units, I collected rents I also handled Evictions. I did all bank deposits and all credit checks. We held monthly activities for the community for the families and for the children to try to bring the community together. I had two leasing agents that worked under me three maintenance man, we worked very well together. I reported monthly to my property supervisor Patty Fry, I received property of the month four times during my time with David Drye. I ran a very clean community I'm very proud of what I accomplished there.

REFERENCES

CINDY NUNN, Retired, Bluefield Regional Medical Center

304-***-**** - ********@*****.*** - Co-worker

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