Medical Assistant Customer Service

SANDRA SOTO

M E D I C A L A S S I S T A N T

P R O F E S I O N A L S U M M A R Y

To secure a position in this company, where I can

properly combine and utilize my unbeatable skills, my positive and upbeat energy, and my strong

background in great customer service, to help the

company achieve any goal.

W O R K E X P E R I E N C E

Medical Assistant

Virtual Hearing Solution Feb 2021 - present

Conduct day-to-day covid testing to students in

school sports and anyone in need of one. Provide

and help other members of the team with back

office patients and maintain a smooth work flow.

Online Customer Service Representative

Wells Fargo Bank July 2018 - January 2021

Managed up to 210+ calls a day

Provide accurate information on customer’s accounts File fraud claims and follow up with customers open E D U C A T I O N A L H I S T O R Y

Western Career College

Certified Medical Assistant June 2008

FLUENT IN ENGLISH AND SPANISH