Customer Service Front Desk

Saida Rico

**** ********* ***, *** *******, CA **579 Phone 510-***-**** email - ***********@*****.***

Objective:

To obtain a position where I can use my knowledge and strengths while learning new skills to help others.

EXPERIENCE

Jucy Rentals – San Leandro, CA January 2015 – May 2021

Branch Manager

●Managed operations in our San Leandro branch, where I committed myself to keeping the fleet moving, the team spirits high and the customer experience top notch.

●Qualifying, training and maintaining a strong devoted team, focused on delivering the ultimate customer experience.

●Dealing with on road issues resolving them in a quick cost effective manner.

●Maintaining the fleet in a cost effective manner. Getting repairs done quickly and efficiently with minimal down time.

●Dealing with customer service issues to come to a quick fair resolution.

JCR Custom Cabinets - Hayward, CA August 2005 - November 2013

General office

●Maintained customer relationships, while keeping the office paperwork organized.

●Responsible for filing, data and order entry, billing pricing and accounts receivable.

Care Point Medical Center - Castro Valley, CA June 2003 - July 2005

Workmans compensation and Marketing

●Responsible for customer relations while growing the customer base.

●Managed the front desk making appointments and translating for Spanish speaking patients.

●Responsible for sending reports to adjusters, billing and pricing.

Pacific Bell - Oakland, CA July 2001 - April 2002

Sales & Customer Service

●Responsible for customer service and ensuring the customers' needs were met.

●Responsible for sales and growing our customer base.

Education

Bryman College May 2003

●Medical insurance billing and coding.

(Where did you study?)

●Data entry certificate May 2001

Skills and Interest

●Bilingual - Spanish and English

●Mastery of microsoft office

●Punctual

●Self Motivated

●Team player

●Caring

●Efficient

●Working out

●Family reunions

Contact this candidate