Entry Operator Accounting Clerk

PATRICE Y. WILLIAMS

*** *********** ** ******, ** 30083 PHONE: 404-***-****

**************@*****.***

PROFESSIONAL SUMMARY

Excellent customer service professional seeking a position where I can utilize my versatile and extensive work experiences. Self-motivated and energetic with exceptional communication skills.

SKILLS

Dedicated team player

Works well under pressure Flexible

Articulate and well-spoken Professional and mature Exceptional communication skills

Proficient in cash management Customer-oriented Accounts payable and receivable Talented in multi-tasking

WORK HISTORY

Account Manager, 01/2021 to Current

Milk Salon LLC – Winder, GA

Foster good relationships with new and potential clients. Acting as a liaison between the client and salon to convey information to ensure understanding and make certain everything gets done in an accurate, timely manner.

Accounting Clerk, 01/2018 to Current

Trinity Enterprises LLC - Orlando, FL

Keeping financial records updated, preparing reports and reconciling bank statements and processing payments via QuickBooks. Processing of all outgoing mail. Answering inbound calls and servicing clients with questions by providing knowledgeable answers pertaining to the business and products.

Sales Associate, 06/2013 to 07/2014

ROSS Department Store - Stone Mountain, GA

Provide excellent customer service to customers in a friendly and efficient manner. Received and

stocked merchandise effectively. Handled financial transactions accurately.

Bar Manager, 02/2013 to 09/2014

Veterans of Foreign War (V.F.W.) - Decatur, GA

Provide an elevated customer experience to generate a loyal clientele.

Assist customers with inquiries and order requests.

Developed a reputation as an efficient service provider with high levels of accuracy.

Participate in physical inventory counts every time period.

Provide quality service to all customers by daily creating a fun, warm and friendly professional

atmosphere.

Nightly reconciliation of all transactions, as well as supervision of establishment.

Certified Bartender, 12/2008 to 01/2013

Central Park Bistro – Stone Mtn., GA

Provided an elevated customer experience to generate a loyal clientele.

Assisted customers with food selection, inquiries and order customization requests.

Developed reputation as an efficient service provider with high levels of accuracy.

Participated in physical inventory counts every time period.

Provided quality service to all customers by daily creating a fun, warm and friendly professional

atmosphere.

Booth Attendant, 07/2008 to 12/2008

Lanier Parking – Atlanta, GA

Politely assisted customers in person and via telephone.

Provided friendly and efficient service to all business associates and tenants as well as visitors and

guests at various sites and properties.

Developed reputation as an efficient service provider with high levels of accuracy.

Collections Manager, 11/2006 to 04/2008

U.S. Auto Sales – Stone Mountain, GA

Greeted customers entering the store to ascertain what each customer wanted or needed.

Processed and collected all payments to customers’ accounts, received and delivered direct day to day

products and services to existing, past and potential customers.

Responsible for insurance verifications, repossessions and delinquencies on all accounts.

Earned management trust by serving as key holder, responsibly opening and closing store.

Effectively communicated with and supported sales, marketing and administrative teams daily.

Night Manager, 01/2006 to 11/2006

Atlanta Check Cashiers – Stone Mountain, GA

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Processed payroll checks, bill payments, money orders, and Western Union transactions.

Responsible for end of day reconciliation of all products and services rendered throughout the day. Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

Benefits and Insurance Processor, 06/2003 to 01/2005

Cobb County Schools – Marietta, GA

Processed and maintained employee benefits and insurance documents.

Verified and monitored multiple employee policies.

Effectively communicated with customers and administration.

Data Entry Operator, 01/2000 to 01/2003

Internal Revenue Service – Atlanta, GA

Collaborated with the compliance department to eliminate procedural errors and margin breaks.

Entered numerical data into databases in a timely and accurate manner.

Scanned documentation and entered in the database,

Added new material to file records and created new records.

Reviewed and updated client correspondence files and scheduling database

EDUCATION

High School – G.E.D.

REFRENCES

Furnished Upon Request

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