Admissions Advisor Administrative Assistant

PERSONAL PROFILE:

Professional with a combination of expertise in business including management, customer service, computer/technical and training/instruction

Positive attitude, self-directed and motivated with proven leadership and decision-making skills Excellent interpersonal skills with effective abilities in written communication as well as one-on-one and group communication

Dynamic leader and dependable team player with creative and energetic talents to motivate others towards success

(I am currently seeking a part time remote position)

SKILLS AND QUALIFICATIONS:

COMMUNICATION

Able to establish rapport with clientele to convey information with clarity and enthusiasm

Excellent communication skills that have led to productive working relationships with staff, clients, and customers

Advanced presentation skills utilizing multi computer software applications as well as inviting display materials

Created mutually beneficial relationships with staff, clients, maintained all confidential matters

COMPUTER / OFFICE

Proficient in Avimark, Microsoft Word, Excel, PowerPoint, Outlook and Publisher

Conducted Internet research, email, complex calendars

Skilled at multi-doctor scheduling, medical data entry, complex document creation, multi-line phone system and transcription.

Experienced in reading medical records

Created business promoting brochures and monthly flyers

MANAGEMENT

Managed business office for Hobby Lobby Creative Center including accounting and bookkeeping, registers, vault and deposit balancing

Managed weekly schedules, payroll, balanced monthly ledger, conducted year-end inventory and provided exceptional customer service

Maintained all personnel files

Created loss prevention process and reports as well as process charts for continued tracking of departmental paperwork

Organized all training files on File Maker Pro database

TRAINING

Trained new hires ensuring proper compliance with policies and procedures

Developed and conducted new hire orientations for Motorola training department

Supported all shifts’ training needs to include scheduling and cross training by leading weekly meeting with all shift supervisors

Trained students at MacMurray College for telemarketing of perspective students, mailings, calls and follow-up correspondence

EDUCATION:

Bachelor of Arts in Organizational Communication

St. Edward’s University, Austin, Texas

(13 classes remaining to graduate)

Related coursework: Interpersonal Communication, Cross Cultural Communication, Public Relations, Technical and Business Writing, Marketing, Innovation, Communication and Organizational Change, Team Motivation & Moral

CAREER HISTORY:

Oliver Animal Hospital

Head Receptionist

March 2007 – April 2009

Southwest Hills Veterinary Hospital

Receptionist / Marketing

September 2005 – March 2007

Concordia University – Student Financial Services Department

Administrative Assistant

March 2005 – August 2005

Timberline 1 Management – Trade Schools of Austin (Allied Health Careers, Southwest Institute of Technology, Capital City Careers and Capital City Trade and Technical School)

Admissions Advisor/High School Career Presenter

August 2004 – February 2005

Hobby Lobby Creative Center

Office Manager

June 2002 – August 2004

Motorola

Senior Administrative Assistant, Senior Training Coordinator, Production Specialist

November 1997 – March 2002

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate