Appointment Coordinator Customer Service
Resume:
Marcela Navas
Miami, FL
***********@*****.***
Work Experience
Service Concierge
Doral Lincoln - Miami, FL
November 2020 to Present
Answering calls
Appointment coordinator
Loaner Coordinator
Doral Lincoln - Miami, FL
November 2020 to Present
Subway Sandwich Artist
Subway
August 2018 to August 2020
• Opened and closed restaurant
• Cash handling
• Helped customers find what they are looking for
Cashier/Sales Associate
Robeks Juice - Miami, FL
February 2020 to April 2020
Cashier/Customer Service
Macy's
November 2019 to February 2020
Office Manager/Receptionist
Concrete premium solutions
June 2019 to September 2019
• Answers phone calls
• Filing
Education
High school diploma
John a Ferguson senior high
August 2015 to June 2019
Skills
• Food Service
• Food Preparation
• Food Safety
• Cashiering
• Cash Handling
• Cleaning Experience
• Food Production
• Leadership Experience
• Telecommunication
• Kitchen Experience
• Food Handling
• Retail Sales
• POS
• Customer Service
• Dealership experience
Certifications and Licenses
911 telecommunications
Present
Assessments
Customer Focus & Orientation — Completed
June 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed
Retail Customer Service — Familiar
July 2020
Comprehending and responding to retail customer needs. Full results: Familiar
Attention to Detail — Highly Proficient
July 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Scheduling — Familiar
July 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Cashier Skills — Completed
July 2020
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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