Jalliyah St Louis

Orlando, FL *****

adpwg2@r.postjobfree.com

+1-352-***-****

To apply myself and become an asset within a company that offers growth and advancement opportunities.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

TeleTech - Orlando, FL

November 2017 to May 2020

Respond To Insurance Clients About United Healthcare. Make Plan Changes, Share Account Details & Benefits. Answer Questions Regarding Account

Customer Service Representative

Convergys - Orlando, FL

June 2016 to July 2017

Technical Service Rep for AT&T, Answer Inbound Calls, Assist Clients With Wireless Cellphone Plan Changes, Make Payments, Account Updates, Data Issues & Service Connection Problems. Warehouse Associate

Walmart - Orlando, FL

February 2016 to July 2017

Customer Service Representative

Inktel Contact Center Solutions - Orlando, FL

November 2015 to March 2016

Customer Service Agent for Walmart Grocery .

Active Tech Force

Active Tech Force - Orlando, FL

August 2014 to February 2016

Responsibilities

Clerical assistance, Front Desk answering calls, Invoice Payments, Sales, Filing & Data Entry. Skills Used

Organization Skills, Communication Skills, and Team work skills. Clerical Assistance

Sacred Spiral Youth

January 2014 to March 2014

Worked closely with the CEO of the Community Outreach Organization as a personal assistant. Achievements

• Pre-Employment Work Maturity Skills Training

• Certificate for Food Handling

• A&B Honor Roll

• Certificate of Completion for Lockheed Martin STEM (Science, Technology, Engineering, and Mathematics) Program

Interests

• Managing and leading others

• Exploring new endeavors

• Math

Education

High school or equivalent

Jones High School - Orlando, FL

2015 to 2016

High school diploma

Workforce Advantage Academy - Orlando, FL

2014 to 2015

High school or equivalent

Paced Center Orange - Orlando, FL

February 2013 to August 2014

Skills

• Customer Service

• Customer Care

• CSR

• Call Center

• Customer Support

• Clerical Experience

• Administrative Experience

• Communication Skills

• Food Handling

• Event Planning

• Personal Assistant Experience

• Microsoft Outlook

• QuickBooks

• Research

• Leadership

• Accounting

• Organizational Skills

• Typing

• Filing

• Data Entry

• Microsoft Excel

• Data analytics (2 years)

Assessments

Call center customer service — Proficient

September 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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