Engineering Technician Electrical

CLIFFORD SENDAMA

P.O Box ****, Gaborone, Botswana, 00267, 71563394, ***************@*****.***

LUBRICANTS MANAGER

Accomplished Electrical Engineering Technician with +15-years’ experience in the Petroleum/Mining industry with track record of success managing high profile Mining, Retail, Commercial and B2B businesses. Seeking to leverage proven management and entrepreneurial leadership skills to grow efficiency as Lubricants Manager for Puma Energy.

CAREER HIGHLIGHTS

·Implemented aggressive Sales Strategies and Marketing plans that optimized sales which resulted in increased customer retention and beating Sales Targets of over 120 million litres of diesel annually

·Mentored Site Managers by introducing new training programs that greatly improved their skills and as a result led to improved customer relationships(satisfaction)

·Spearheaded major investigation which lead to the loss of over $30,000 on the lubricants whilst managing a team of over 40 people on site. Collaborated and enforced Operations Procedures which resulted in people involved being caught as a result time and money for the company was saved

·Developed a training program or guide that helped improve the team’s skill in the management of HSEQ standards and operation procedures and hence no lost time injuries (LTI’s) recorded on site

PROFESSIONAL EXPERIENCE

PUMA ENERGY BOTSWANA PTY LTD, GABORONE, BOTSWANA

KEY ACCOUNT MANAGER (02/2011 – 02/2018)

·Increased sales figures efficiently, profitability and overall turnover by identifying and proposing new value-add-initiatives that led to retention of existing customers

·Successfully led the exploration of new Mining, Retail, Commercial, B2B business opportunities and developed full list of prospects to be explored and this effectively contributed to the growth of the Organization

·Helped develop and implement the necessary improvements, created guides and coached Site Managers on how to deliver beyond their contractual obligations and as a result of the training they were able to deliver within challenging deadlines and budget parameters

·Managed the supply chain interface process flow from forecasting, ordering Receiving, Invoicing, inventory, credit, contractual and logistics management. This ensured that contractual performance deliverables and agreed KPI’s were met through effective interfacing with relevant stakeholders

BP CASTROL, BCL MINE SELEBI PHIKWE, BOTSWANA

SITE TECHNICAL AND OPERATIONS MANAGER (02/2010 – 02/2011)

·Co-headed the Management and Implementation of good operation procedures and ensured site compliance with all governing regulatory standards and achieving tight deadlines under very strict times lines

·Provided top-notch customer service with regards to the lubricants business by developing/introducing new ideas like product rationalization, training of customers on best lubrications practices, waste management (used oil removal, oil filters, rags, safely disposal of used drums), and development of Lube Surveys.

EDUCATION AND CREDENTIALS

Northern Technical College, Ndola, Zambia, 1999

Electrical Engineering Technician

Technical Proficiencies: MS excel 2003, Basic, Intermediate and Advanced

PROFESSIONAL CERTIFICATES

Motul School Essentials (2018)

Leadership Modules – Inspiring Trust (2016)

New Managers Development Program – Africa (2015)

Project Management Workshop (2014)

Negotiation Skills (2014)

Performance Management Through Balanced Scorecard (2014)

Tank In-service inspection, alteration design, construction and repair (2014)

Key Account Management Workshop (2013)

Customer Service Training (2012)

Fundamentals of Lubrication (2011)

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