Customer Service General Manager
Resume:
Chancy Cooper
PO Box ****
The Woodlands, TX ****5
*********@*****.***
Objective Hard-working, intelligent, and reliable individual. Desiring a great Career change.
Qualifications Computer skills including MS Word, Work, and Excel Skilled in the use of all basic office machines
Great communication and Customer relation skills.
Speak English, French and some Spanish
Quick learner that loves new challenges
Goal oriented, excelling individually or with a team. Experience
Burger King Houston, TX
General Manager
08/2015 to Current
Trained and managed a crew of 20 to 30 and achieved improvements in their productivity.
Interviewed, hired, trained and developed new managers and crew members.
Reconciled cash drawers and pay-outs
Prepared and delivered daily bank deposit
Managed all files and paperwork
Kept inventory and ordered food and supplies.
Budgeted Profit and Loss Recap
Cooper Tax Services 346-***-****
CEO 01-2015 to Current
I prepare tax returns and file them. I keep records on file and assist with tax return audits. Houston Foods Willis, TX 936-***-****
General Manager 03/19/2014 to 11/30/2014
Reason for leaving will discuss in an interview
Jackson Hewitt Houston, TX
Lead Preparer 12/21/08 to 4/15/2014
Prepare tax returns
Train new tax preparers
Provide Great Customer Service
Collect tax preparation fees
Submit Bank Loan Applications
Answer telephones
Alphabetically and Numerically File Paperwork
Daily Deposits
Whataburger 07/26/2012 to 09/2014
Assistant Manager
Same duties as Taco Bell and Burger King Conroe, TX
Wal-Mart
The Woodlands, TX
Customer Service Cashier 4/14/2009 to still employed Provide Great Customer Service
Customer Service and Grocery Cashier at a very fast pace Give Superior performances
Train new cashiers
Back up Customer Service Manager
Taco Bell Conroe, TX
General Manager
09/06 to 05/22/08
Trained and managed a crew of 30 to 35 and achieved improvements in their productivity.
Interviewed, hired, trained and developed new managers and crew members.
Reconciled cash drawers and pay-outs
Prepared and delivered daily bank deposit
Managed all files and paperwork
Kept inventory and ordered food and supplies.
Budgeted Profit and Loss Recap
Burger King
Huntsville, TX
General Manager/Trainer
07/12/02 to 07/21/06
Same duties as Taco Bell.
Crew scheduling.
Selected to conduct audits at company locations throughout Southeast Texas
Burger King
Lafayette, LA
Assistant Manager
03/26/98 to 06/02/01
Began as a regular crew member and worked up the ladder.
Became skilled all positions and was promoted within a year.
Supervised a crew of 25 or more while gaining managerial skills and experience.
Education Lone-Star Montgomery The Woodlands, TX
Still Enrolled 3.43 G.P.A. Still enrolled
Northside Senior High
Lafayette, LA
Diploma
1999
Graduated with Honors in the top 10 percent of the class References Excellent references available upon request
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