Miss. Madhuri Dongare Email Id: adpw8o@r.postjobfree.com

Miss. Madhuri Dongare, Mobile: 902-***-****

Profile Summary

Madhuri Dongare, has overall 8.0 years of IT experience which includes 2 years of experience in Salesforce and Salesforce Configuration, Customization.

A brief overview of skill sets are mentioned below:

Dynamic experience of 5+ years IT career with key focuses on Salesforce Admin and Development, Software Quality Assurance.

1.5 years of hands of experience in salesforce.com development and configuration.

Having good knowledge of Standard/Custom Objects, fields, Validation Rules, Page Layouts, Tabs.

Having knowledge of Process Builder, Workflows Rules, Roles & Profiles.

Experience in SFDC Development using Apex Classes and Triggers, Visual Force pages, workflows and Approvals, Email Template, Email Alerts, Web-to-Lead, Web-to-Case, Email-to-Case, Custom Tabs.

Experience in Data Exporting and Importing using Apex Data Loader.

Having Basic Knowledge of Salesforce Lightning and Its Components.

Extensive experience in GUI testing, Functional Testing, Regression Testing, Retesting, Usability Testing, System Testing for Web Applications and Desktop Applications.

Experience in design, development and execution of Test Cases.

Involved in Test Plan, review of Test Cases, analysis of Traceability Matrix.

Good knowledge of Software Development Life Cycle(SDLC) and Software Testing Life Cycle(STLC). Knowledge of SQL queries Technical Skills

Force.com: Salesforce Configuration, Security Model, Apex including Triggers, Classes, Visual force Pages, Batch, Test classes, Workflows, SOQL.

Tools: Eclipse, Data Loader, Workbench,

Operating System: Windows.

Front End Technology: Visual force, HTML

Database: MySQL

Project Experience

(1) ROLE: Salesforce Admin.

SOFTWARE: Salesforce.com/ CRM

DURATION: Jan -2019 to March -2021 [26 Months]

PROJECT: biotechnology healthcare [Bitflyer Technologies] SYNOPSIS:

CRM application built on the salesforce platform. Implementation application is mainly used for the Pharmaceutical and biotechnology healthcare industries. It used to manage reporting, configuration and maintenance capabilities. The Application uses out-of-box functionality of salesforce - Workflows, Process Builder, Roles, Profiles, Data loader etc. ACCOUNTABILITIES:

Involved in the requirement gathering and analysis.

Import & Export data from Data Loader.

Worked on automating business process using triggers and workflows.

Maintaining coding standards and best practices set by Salesforce Miss. Madhuri Dongare Email Id: adpw8o@r.postjobfree.com

(2) ROLE: Quality Assurance Engineer.

SOFTWARE: CRM

DURATION: Nov -2016 to Oct -2018 [Imeco Machines Pvt Ltd] PROJECT: CRM Application

SYNOPSIS:

The Salesforce Application is a Service Cloud implementation for call center has implemented into salesforce. The application is used to manage customer Account and Billing including Cases, Customer details, and Customer Preferences. ACCOUNTABILITIES:

Involved in Business Requirement Meetings like gathering information and also analyzing the information

Mainly worked with Opportunity Management, Profile Management, Lead Management in SFDC

Developed Custom Objects and Custom Fields, Tabs for various modules of Application.

Created custom Dashboards and Reports to show the performance of the team also time taken to assign leads.

Experienced in defining Custom Formulas and Creating Validation Rules to suit the needs of data model and ensure data quality.

(3) ROLE: Project Engineer.

SOFTWARE: Salesforce.com

DURATION: Sept 2015 to Oct 2013

PROJECT: SagarSons Pvt Ltd

ACCOUNTABILITIES:

Interacting with client and various business team members to gather the requirements and documented the requirement in High Level and Low Level.

Requirement analysis and design the flow accordingly

Implement B2B & B2C Scenarios using salesforce and Involved in the commerce areas like commerce actions, commerce rules and library function

Involved in config rules, array sets.

Involved in admin activities like creating users and maintaining users.

Implementing end to end solutions

QUALIFICATIONS:

Qualification Year Percentage/CGPA University

B.E[Bachelor in Electronic and

Telecommunication]

2011 70% Amravati University

Diploma Poly[ENTC] 2008 68% MSBTE

Diploma[Electronic ]Mechanic] 2006 86% Mumbai Board SSC 2004 68% Pune Board

PERSONALDETAILS:

Permanent Address:

Wagholi,Pune,Maharashtra.

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Email:adpw8o@r.postjobfree.com

Date of Birth: 14/May/1989 Marital Status: Single

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