Customer Service Representative
Resume:
SITLALE VAZQUEZ **************@******.***
houston, tx 77039
PROFESSIONAL SUMMARY
SKILLS
Motivated Customer Service Representative focused on delivering quality service. Remains level-headed in issue resolution. Documents problems thoroughly and strives to achieve complete customer satisfaction. Motivated job seeker looking to help obtain a successful business with returning customers.
EXPERIENCE
Hospitality and accommodation
Record preparation Customer Needs Check Cashing Operating Systems
Server/ cashier
Problem resolution Account updating
Excellent Customer Service
Ability To Learn
Call management
Customer Service Experience
Listening Skills
Excellent Oral Communication
pollos asados el regio #5, houston, tx, May 2017 - Dec 2019
Engaged with customers while completing cash register transactions. Balanced cash drawer at beginning and end of each shift.
Maintained clean, organized, and well-stocked checkout areas.
Worked with customer service leaders and managers to meet customer needs. Stocked store shelves and end-caps with merchandise.
Discussed promotions and special offers to customers to increase sales. Assembled online order pickups
Gave customers information about upcoming promotions Approached and solved problems with initiative and sound judgment.
Customer Service Representative
PLS Check Cashiers, Houston, Texas, Jan 2020 - Sep 2021
Handled customer inquiries, billing questions, payments, and service requests. Documented, researched, and resolved customer service issues.
Enhanced customer satisfaction with fast, knowledgeable service.
Delivered fast and friendly service regarding questions and service complaints. Resolved issues based on thorough investigations of concerns.
Helped improve processes and products by relaying customer feedback. Updated records with all interactions and customers transactions.
EDUCATION High school diploma: high school diploma
gen doughlas macarthur high school, Houston, Texas, Jun 2017
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