Group Facilitator/ Case Worker
Resume:
I have worked as a case manager /AOD Counselor recovering addicts, parolees & inmates within the prisons (Prop 36, AB109, Prop 47), VA Vets, Homeless community for over 23 years’ experience in fast-paced business setting. I am looking for a career, a company I can grow with and utilize my skills.
Summary of
Qualifications
1982- Certified in Computers and Accounting
1992- Microsoft Office, Excel
2006- Breining Institute– Alcohol and Drug Certification -RAS-G0510271048
Education:
Los Medanos college English Communication & Computer
Healds Business College Computer &Accounting
Diablo Valley College Alcohol and Drug Studies
Breining Institute Registered – Drug &Certification
Carrington College Associate Criminal Justice
Presently Walden University Undergraduate Bachelors-
Behavioral Science / Psychology
Skill Highlights:
Administrative operations
Writes the care plan in a clear, concise, organized and legible manner within five days of initial assessment.
Attention to detail and strong organization skills
Employee training and development
Increases awareness about the importance of parents/ Professional Partnerships
Good at managing multiple vendor relationships
Develop relationships with management and staff
Excellent written and verbal communication
Ability to speak and work with people from diverse economic and cultural background
Possess good documentation skills
Possess excellent interpersonal skills
Responds to crisis situations on short notice
Available to work evenings and some weekends
Possess the capacity of relevant experience working with youth families and wide ranges of cultural and socio-economic
with personal experience with mental health and/or substance abuse disorders
Professional Experience:
08/2017- Present
2-1-1 San Diego
San Diego, Ca 92123
Position: Community Connector II
Supervisor: Roxsanna Gomez
Performs in-depth screening for community programs for the purpose of educating, navigating and connecting clients with needed services.
Using needs assessment, identifies programs to assist the client based on the social determinants of health.
Actively listens to clients to develop a strategy that identifies solutions to barriers to access.
Identifies and accurately refers clients to appropriate community resources which may address the clients' additional health and social needs.
Accurately documents all client interactions and unmet needs in 2-1-1's systems to assist in the identification of gaps in services that can be addressed.
Facilitates client access to community resources and agencies.
Identifies and assists with barriers to care and monitor client progress.
Uses active listening and conversational intent in all interactions to provide high-quality confidential connections to resources and services for all 2-1-1 clients.
Ensures successful service delivery by continuously monitoring and improving personal productivity, quality measurements, client satisfaction surveys and efficiency.
Manages follow-up conversations with clients to identify needs for advocacy, further services, and feedback regarding services receive
06/01/2015 -04/23/2020
Kindly Care
San Francisco, CA, US (HQ)
305 Grant Ave, San Francisco
Position: Caregiver
Duties: dealing with doctors and medication, check blood pressure, distributing medication, running errands, personal hygiene, bathing, dressing, preparing meals, Household chores.
09/02/2014-07/15/2015
North Inland Women Adolescence Recovery Program; McAlister Institute, 760-***-****
1400 Johnson Ave Suite 101, El Cajon, CA
Position; AOD Counselor
Supervisor: Embrie Tapia
Duties: Start up Program, Outreach, data entry, dealing with clients, team player, intakes/ discharges, dealing with social workers, probation officers, drug court. U.A’s. working closely with Dependency Drug Court, Social worker, Probation officers, Mental Health Advocates.
04/18/2013- 08/01/2014
Home Care Assistants, Danville, CA. 94526 925-***-****
480 San Ramon Valley Rd. #2
Position; Caregiver (Dementia)
Duties: dealing with doctors and medication, check blood pressure, distributing medication, running errands, personal hygiene, bathing, dressing, preparing meals, Household chores.
09/2009- 02/24/2013
In-Home-Care, Antioch, CA 94509 925-***-****
Position; Caregiver (Alzheimer)
Duties: Budgeting, dealing with doctors and medication, check blood pressure, distributing medication, running errands, personal hygiene, bathing, dressing, preparing meals, Household chores.
05/2010- 07/2010
STAND! Against Domestic Violence, Concord, CA 94520
Supervisor: Stacy Baird
Position: BFE - Case-Manager (Temporary position)
Duties: Working with clients, Outreach to the community, funding, housing, counseling, Documentation, referrals.
10/2007-03/2009
A.B.O.D.E Services, Fremont, CA. 94538 510-***-****
Tri-City Homeless Coalition
Supervisor: Brenda Williams
Duties: Filing, working with clients, computer input, within the homeless community, Documentation, Outreach
05/2007-09/2008
Center Point Inc, San Rafael, Ca 415-***-****
Supervisor: Danny Ramirez- Marc Herring
Position: Community Service Coordinator
Duties: Working with parolees, recovery programs, Parolee agent’s, Filing, working with clients, computer input, within the homeless community, Documentation,
09/03-10/07
A.D.A.C.C.C, Walnut Creek, Ca 925-***-****
Supervisor: Diane Folsom
Position: Group Facilitator/ U. A's
Duties: Teaching classes, Educating clients regarding “Driving under the Influence”, Documentation, UA’s,
02/02-03/06
Shelter Inc, Martinez, Ca 925-***-****
Supervisor: Sharon Burhus
Position: Counselor
Duties: Filing, working with clients, computer input, within the homeless community, Documentation, Monthly Reports, Outreach
Cont. Professional Experience
04/01-09/05
Phoenix Programs Inc., Antioch, Ca 925-***-****
Supervisor: Kassie Perkins
Position: Mental Health Case Worker II
Duties: Filing, working with clients, computer input, within the homeless community, Documentation, Monthly Reports, Outreach
05/00-7/03
Center Point Inc., Concord Ca. 415-***-****
Supervisor: Danny Ramirez- Dennis McCray
Position: Counselor/ Parolee’s U. A's
Duties: Filing, working with clients, computer input, within the homeless community, Monthly Reports, UA’s
Volunteer:
Minister Eucharist Holy Rosary Church 2009- present
CYO Track Holy Rosary Church 2010-present
Antioch Baseball- Little Leagues Assoc.; 2009- 2010
Sea scouts Martinez, 94553; 2006-2009
S.T.A.N.D (Batter Women); 1995-1998
Fredrick Ozman Center Women Recovery Program; 1997-2000
References
Ramiro Del Real
Chula Vista, CA
Shelter Inc (Elsa S)
Martinez, CA
Cristina Bautista
San Diego, CA
Contact this candidate