Dwane Watkins

Birmingham, AL *****

adpvy0@r.postjobfree.com

+1-313-***-****

I retired from VA hospital in Detroit, MI. I am seeking part time employment. I would be a valuable asset because I am a team player. I love customer service Work Experience

Guest Service Representative

UAB Medicine - Birmingham, AL

December 2020 to July 2021

Screen visitors, sign in visitors, schedule patients for outpatient procedures, answer phones, direct calls. Log and secure valuables for E.R. patients

Cashier

Home Depot - Fairfield, AL

September 2018 to December 2018

POS Cash out customers at register

Advanced Medical Support Assistant

Department of Veterans Affairs - Detroit, MI

August 2007 to October 2016

1. Greet veterans at front desk of Mental Health Department 2. Schedule appointments for Social Workers, Psychologist, Psychiatrist. 3. Assist veterans with preparation of documents for housing 4. Schedule veterans for group sessions.

5. Other related medical duties as needed

Dispatcher

CMAC Trucking Company - Taylor, MI

October 2004 to June 2007

• Dispatch trucks to Auto movie companies to pick up freight

• Prepare manifests for auto parts to be shipped.

• Set up freight to expedite for next day delivery Retired

Retired

Education

High school or equivalent

Skills

• Microsoft Word, Excel, Powerpoint (4 years)

• Customer Service (10+ years)

• Microsoft Outlook (1 year)

• Car Wash

• Clean (2 years)

• Excel (1 year)

• Microsoft Office (1 year)

• Front Desk

• Sales Experience

• Customer Service (8 years)

• Team Member

• Cashiering (1 year)

• Food Service

• Military Experience

• POS

• Typing

Military Service

Branch: Army

Service Country: United States

Rank: E5

May 1976 to June 1979

Assessments

Front Desk Agent (Hotel) — Highly Proficient

December 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient

Personality: Customer Service Fit — Proficient

November 2019

Measures the traits that are important for high-quality customer service. Full results: Proficient

Front Desk Agent (Hotel) — Proficient

November 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Retail Customer Service — Completed

March 2020

Comprehending and responding to retail customer needs. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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