Regional manager
Resume:
OMER AHMED
Dr. MOHAMED
HEALTHCARE ENTREPRENEUR AND STRATEGIC LEADER
https://www.linkedin.com/in/alba6re2
Dubai, UAE
********@*****.***
HEALTHCARE ADMINISTRATION/ CLINICAL PROGRAMS / BUSINESS ADMINISTRATION A recognized clinical leader and entrepreneur with 11+ years of experience in leadership roles encompassing dental clinical programs and courses, clinic training, sales and marketing for short and long term courses (Masters and PhD level), and business development. In-depth knowledge of regulatory compliance, business research and expansion, strategic planning and development of new clinical policies and procedures.
Results-driven attitude to boost sales, improve clinical programs, increase clinical program effectiveness and service disbursal, strengthen conflict management and negotiation, and drive the development of innovative work procedures for healthcare. Demonstrated success in building business collaborations and partnerships internationally, specializing in Masters & PhD programs. EXPERTISE
Strategic Planning
Business Partnership
Policy & Procedures
Training & Development
Sales & Marketing
Budgeting and Costing
Inventory Management
Research & Reporting
Clinical Administration
ACADEMIC DETAILS
Bachelor of Dentistry
Lyceum-Northwestern University, Philippines
INTERNATIONAL VISITS
Kingdom of Saudi Arabia
United Arab Emirates
Sudan
Germany
Egypt
Turkey Switzerland
CONFERENCES JOINED
Mekkah International Dental Conference
Sudan International Dental Conference
Aeedc Dubai
Arab Health Dubai
IDS Germany
Index Egypt
Aeedc Cairo Egypt
KEY MILESTONES
Hands on experience in developing and executing dental programs, courses and workshops for Masters & PhD
levels for Arabic and Foreign universities, with courses entered with Tiba University and Saudi German Hospital with more than 367 students.
Participated in international dental conferences spanning various countries such as KSA, UAE, Sudan, Germany and Egypt, along with dental factory visits in Turkey and Switzerland for assessment and partnership.
PROFESSIONAL EXPERIENCE
Owner / Founder Noor Clinic - Khartoum, Sudan Sep 2019 - Present Key Areas Covered:
Clinic Ownership & Management Business Development Financial Management Customer Service Job Responsibilities
Strategic role in leading the everyday clinic business operations and management, with accountabilities extending across various aspects ranging from financial management, inventory, sales and marketing to customer service.
Leading the clinic operations in compliance with the local authorities and standard health, safety and hygiene standards, while ensuring achievement of customer satisfaction.
Assessing customer requirements based on makeup, look and style, suggesting relevant clinic services and building competitive edge through effective disbursal of the services.
Ensuring high quality customer service by developing a healthy and loyal customer base, prompt follow up and resolution of discrepancies, thereby boosting client retention. Nationality: Sudanese
Date of Birth: 10 Jun 1984
Languages: English, Arabic
Driving License: UAE
Visa Status:
Engaging in market research to identify latest trends in styles and care techniques and updating the clinic team through training and development.
Vice President Bakkari International Group - KSA Dec 2013 - Aug 2019 German Board of Dental Implantology
Key Areas Covered:
Team Management Event Management Documentation Contract Negotiations Marketing Course Setup Job Responsibilities
Spearheading DGZI (the oldest Scientific Implantological Expert Association in Europe founded in 1970) operations from KSA inclusive of contract negotiations, marketing management and setting up courses for board exam procedures.
Brought strategic leadership excellence in marketing, operations and education programming to the organization, leading responsibility for team assembly, event location(s) preparation and regulatory documentation management.
Successfully attained SAR 9 million funding towards the board, a noted achievement in the board history.
Led the hiring of 200 students with a payment of SAR 45,000 against board registered 20-25 students/ internship during the tenure.
Vice President Genoa University (Bakkari Group) - KSA Dec 2013 - Aug 2019 Key Areas Covered:
University Management Contract Administration Tactical Negotiations Strategic Leadership Higher Education Job Responsibilities
Was accountable towards the development of the university, overseeing various departments such as alumni, PR, administration and marketing to boost brand reputation and visibility through lectures and broadcasts.
Improved the prospect management system for the university and implemented planning processes to develop through cultivation strategies.
In coordination with the leadership team, improved the infrastructure support towards the learning centers such as career training, high school, international and certification programs, while expanding collaboration for fellowship programs in laser dentistry, periodontology and implant dentistry, and dermal and dentofacial aesthetics.
Engaged in development of positive relationship with all stakeholders including staff, administrators, parents, students and paraprofessionals.
Successfully contributed towards realization of course income of 1M 700k Euros through various initiatives that benefited both students (agreement contract rate lowered to 700 from 1400 Euro that allowed increased student intake) and the university (increased student intake per program to 110 against 15-20/annum). Regional Sales & Marketing Manager Ribas International Group - KSA Dec 2013 – Dec 2019 Held the role of Regional Sales and Marketing Manager for Ribas International (A part of Bakkari Group). Key Areas Covered:
Global Sales & Marketing Product Management Brand Management Presentations Traveling Business Expansion Job Responsibilities
Spearheaded the marketing and sales operations, by building effective collaboration with product acquisition team for international market expansion such as AEEDC (Dubai) and IDS (Germany).
Managed accountability of multiple brands, including development and execution of presentations, campaigns, negotiations, promotions, product management, etc. along with business expansion through brand opening across Middle East, Egypt and Sudan.
Conducted workshops and in-patient clinical cases, and expanded the team to facilitate international market expansion from KSA to Egypt and Sudan for SGS dental implant system (on role of product specialist).
Succeeded in establishing a sales revenue of SAR 12 million (increased from SAR 300,000) within a span of 6 years supported through strong market research, analysis, and strategic planning. General Dentist & Medical Director Sudanese Military Hospital -Sudan Oct 2011 - Nov 2012 Key Areas Covered:
Clinic Administration Policy & Procedure Formulation Best Practices Training & Development Patient Care Job Responsibilities
Directing three medical sectors, played a cardinal role in devising and implementing policy, procedures and best practices along with management of overall clinical operationals, financial and legal / regulatory compliance as per the Ministry of Health.
Supervised the training and continued education of new graduate doctors; implemented patient centric clientcare efficiency model including medication management, appointment management, and continued services to support speedy recovery.
Engaged in inter and cross-departmental leadership to support same-day patient programs, ensured high standards of communication to facilitate excellent client service, and increased conflict resolution to improve patient satisfaction.
Improved stakeholder communication and coordination to increase pharmaceutical oversight, cost containment and care appropriateness to meet patient need.
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