Closing Coordinator Customer Service
Resume:
Arianna Torres
Lake Worth, FL *****
***********@*****.***
Work Experience
Workup confirmation call
Sourcepoint - Palm Bay, FL
October 2021 to November 2021
In the Workup Conformation Call department in sourcepoint, our team worked to gather the important information such as correct spellings of names and address before the call. Once all information is collected from documents in our system we then call the borrowers to confirm all the information we have is correct before their loan is final approved. CD specialist
Sourcepoint, Inc. - Palm Bay, FL
July 2021 to October 2021
In the wholesale department in sourcepoint we work mostly in the file and never speak with the borrowers. Everyday we are given loans to match the information in the loan to the information in our system before the loan is final approved. Once everything is checked and correct we send the closing disclosure over to the broker so they can approve it to be sent to the borrowers. Closing Coordinator
Sourcepoint, Inc. - Palm Bay, FL
August 2020 to July 2021
As a Closing Coordinator at Sourcepoint our job is to make and receive outbound and inbound calls to and from borrowers to schedule their closings on their loan. We receive the time, location, and date of the closing, put that in our system as well as go over the terms of their loan with them before the closing. Associate Trainer
Panera Bread - West Melbourne, FL
October 2018 to August 2020
At Panera Bread Associate Trainers are associates that have been chosen and promoted by team leads to train new employees. We are trained on the line making soups, salads, and sandwiches, bussing and cleaning tables, and also taking orders in drive thru and in the dining room. Education
None
Heritage High School - Palm Bay, FL
August 2016 to May 2020
None
High school diploma
Skills
• Team Member
• Customer Service
• Food Service
• Fast Food
• Barista Experience
• Coffee Experience
• Food Preparation
• Cashiering
• POS
• Food Safety
• Cleaning Experience
• Commercial Cleaning
• Cash Handling
• Food Production
• Phone etiquette (1 year)
Assessments
Customer Focus & Orientation — Proficient
July 2020
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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