ARLYN F. QUIÑONES

APPOINTMENT SETTER/ TELEMARKETING ACCOUNT EXECUTIVE

ADDRESS

*** **. ********* **. ********. Highway Hills Mandaluyong City

PHONE

+639*********

EMAIL

adpvl1@r.postjobfree.com

adpvl1@r.postjobfree.com

SKYPE:

Live:.cid.a251dfa9c74af86f

PROFILE

Enthusiast Telemarketer, ready to Add value to the success of the team by Work and determination, professionalism, and more. Excellent operational ability. A clear one Knowing Lead Generations Ordering and training in Strategies for retention. Motivated to learn, grow, and succeed at BPO Industry. Telemarketing Account Executive.

Appointment Setter with over 6 years of successful experience in placing outbound phone calls to potential leads. Excellent in understanding client needs and preparing appointments ensures that all client questions are resolved before the initial arrangement and informing clients before the initial appointment to confirm the consultation.

EXPERIENCE

SMSF GROUP INC. (Appointment Setter)

April 19, 2021- September 10, 2021

-Create or order a list of possible client contacts from research teams and do cold calling. Update CRM after each conversation to evaluate the general interest of potential clients and schedule the next appointment.

OUTWIT STRATEGIST BUSINESS SYSTEMS INC. (Appointment

Setter)

October 2018- March 2020

-Conducted outbound phone calls to potential customers to make appointment for sales demonstration.

-Approximately 80 outbound calls per day and spoke with 10-15 business owners per day.

- Succeeded at getting through gate keepers and overcoming objections.

- Identifying the client's needs and scheduling appointments.

- Ensuring all clients concerns are addressed prior to appointment date.

GMS BPO INC. (Customer Sales Representative)

May 2016- July 2018

-Assisted customers in making informed purchase choices and selecting products.

-Processed customer payments, generated bills and filled out warranty cards.

-Attended to customer complaints and processed product return or replacement requests.

RINASCIMIENTO MANAGEMENT DEVELOPMENT CORP. (Appointment Setter)

March 2011- April 2015

-Conduct client or market surveys in order to obtain information about potential customers.

-Calls prospective customers to explain type of service offered.

MYLAND CALL CENTER COMPANY (Outbound Lead Generation Telemarketing)

February 2006- December 2010

-Delivered scripted sales talks to customers reached via manual and automatic dialing systems.

-Overcame objections using friendly, persuasive strategies.

-Answered calls, took messages, and transferred calls to appropriate individuals.

CRYSTAL ELECTRONICS (Assembler)

September 1998- June 2003

-Fabrication of laser diode bars and fabrication of hard and/or soft solder mounted bar assemblies.

IONICS CIRCUIT INCORPORATED (Assembler)

October 1996- July 1998

-Assembler of Electronic Products.

EDUCATION

Alternative Learning System Accreditation and Equivalency (ALS A&E) Test

October 23, 2011- April 20, 2012

Highway Hills Integrated School

ELEMENTARY GRADUATE 1985-1991 MANDALUYONG CITY, PHILIPPINES

SKILLS

Good Convincing Skills

Good Selling Skills

Soft and Polite Nature

Team Working

Target Oriented

Contact this candidate