O* April **** - ** July ****

** ********* **** - ** ********* 2017

** ***** **** - ** ****** 2016

** ******** **** - ** ****** 2013

2008

Serati Petunia Seemela

**** ***** ** ******** ******** 0190

078******* sthandi10@gmail

Objective

To utilize my technical skills and experience, provide a profession services to customers or clients by applying my knowledge and working in a professional challenging and motivating environment Experience

Pure Vmaks

Public Relations

Planning public strategy and campaigns.

Producing presentations and press releases.

Organizing and attending promotional events.

Monitoring social platforms and media relations.

Landau Attorney

Debtors Collector Call Center Agent

Answering and making calls to depth customers.

Resolving customers filling.

Managing and updating databases.

Generate customers interests.

Collected owned monies on behalf of our clients.

Merchants Dimension Vodacom

Inbound Call Center Agent

Answering continuously inbound calls.

Resolving customers problems quickly and efficiently. Ensuring that all customers queries have been taken correctly. Checking and responding to customers emails.

Ensuring all emails for the day are responded.

Provide logical solutions telephonically or by email. Global Retail

Sells Person/ Marchandising

Selling provided products

Convincing customers to buy the product

Packing stock

Counting stock

Recording new and old stock

Education

PJ Simelane Secondary

Grade 12

Matric

2020

2021

Pure Vmaks

NQF Level 3

Certificate

Lesedi La Batho

Computer Accredited, Life Skills

Certificate

Skills

•Time management •Telephonical •Customer service •Patience •Problem solving •Attention to detail

•Computer Knowledge ( Excel, Word, WordPress, Microsoft) Reference

Ntedi Vivian Motshwane - "Pure Vmaks"

Manager

adpvk4@r.postjobfree.com / adpvk4@r.postjobfree.com 072*******

Brandon Mazibuko - "Merchants Dimensions Vodacom " Team Leader

011-***-****

Contact this candidate