TAM LE

**** ****** ** **** *

Lubbock, TX*****

adpvhp@r.postjobfree.com

714-***-****

SUMMARY

Supportive team player who contributes ideas and

plans ahead. Detail oriented to ensure a neat and orderly process. Patient problem solver with excellent listening skills. Teamplayer who works hard and careful to complete tasks effectively.

PROFESSIONAL EXPERIENCE

Rio Nails – Lubbock, TX 05/2018-Present

Receptionist and Nail Technician

Handled customer telephone appointments. Consulted new and existing customers, suggested products or services to meet their needs.

• Processed all cash and card transactions with 100% accuracy

• Accurately balanced cash register at the end of business day Tax Services & Farmers Insurance Agency - Westminster, CA 3/2011- 6/2012 Agency Assistant

Assisted customers with many types of insurance policies, both in office and over the phone. Contacted corporate office to further assist customer claim. Received payment in the form of cash and cards. Performed payroll services including paystub filling and printing paycheck. Accurately maintained database.

• Through time management was able to support the needs of two departments

• Recognized and requested by management for strong skills and awarded additional responsibility to train new hires to 100% completion Atlanta Language Center - Vietnam 5/2009-8/2010

Training Assistant

Created class scheduling, supported instructors with handouts for class activities. Collaborated with teachers, and administered examination and grades. Collected students' feedback regarding the classes.

• Successfully trained interns for advancement in supporting teachers to 100% of completion

EDUCATION

AWEE BankWork$, Phoenix, AZ, Bank Training Certificate of Completion Estrella Mountain Community College, Goodyear, AZ, Associate Degree in Business University of Social Sciences and Humanities, Vietnam, Degree in English Linguistics and Literature