MARY JO JOJIC

*** ****** ****

Hilton, NY *****

585-***-****

adpvho@r.postjobfree.com

Skills Summary

Reliable and goal driven customer service representative seeking a part time position within a local bank. Over 30 years of experience in the banking industry from teller to relationship banker.

Education

1970/Gates Chili High School

Experience

YMCA

Member Service Representative 2018 - 2021

As the first person a member sees upon entering the branch in charge of ensuring members are checked in properly, answer questions, and sign up new members. Various other customer service duties such as phone calls, manager requests, etc. Branch closed March 2020 with no re-opening date.

Crescent Bank and Trust

Loan Assistant 2009 - 2018

Worked with dealers and clients to ensure auto loan was processed as efficiently as possible. Problem solved concerns with both clients and dealers on a daily basis. Followed up with clients to gain further information for loan processing. Ensured contracts were complete and correct for loan finalization. Retired from full time position in spring 2018.

First Niagara Bank

Relationship Banker 2005-2009

Provided exceptional customer service and established a rapport to maintain relationships. Opened new checking and savings accounts and provide all deposit product services at customer’s request. Cross sell products and promote banking services to customers. During times of need, assisted with teller duties as needed.

References provided upon request.