ANGE GINOUE CLOTAIRE

**** *********** ******, *********** ** 32304 561-***-**** adpvhg@r.postjobfree.com

OBJECTIVE

Results-driven office manager with four years of experience and commitment to customer service excellence. Problem-solver; organized and attentive to detail, with demonstrated time management skills. I am seeking an administrative position with a facility where I can utilize my training and interpersonal skills to provide the highest service level.

EDUCATION

Bachelor of Science in Family and Child Sciences

Florida State University, Tallahassee, FL

December 2023

Associate of Arts

Tallahassee Community College, Tallahassee, FL

Overall GPA: 3.52 with Honors, Dean’s list

December 2020

Certified Medical Assistant

Job Corps, St. Petersburg, FL

December 2016

EXPERIENCE

Office Manager

Allied Health and Rehab Tallahassee, FL

September 2019 - January 2022

Manage financial accounts and consistently stay on top of tax liabilities and other payment requirements. Supervise administrative staff, coordinating all hiring, training, and performance management.

Meet budget targets consistently through vital planning and expense control strategies.

Supervise front office activities expertly, including accounts payable and receivable, reception, and mail management.

Resolve employee performance problems by tracking down root causes and retraining or offering guidance through difficult situations.

Track ongoing business expenses and project-specific costs with QuickBooks

Administrative Assistant

Allied Health and Rehab Tallahassee, FL

Answered all incoming phone calls

Scheduled appointments and maintained appointments.

Sent timely telephone messages to staff and patients.

Processed new patient forms and created new patient files

Assisted with maintenance of patient files

Operated office equipment (computer, fax, scan, and copy)

Assisted with records requests from outside providers

Assisted with preparation of outgoing mails

Ensured the front office runs smoothly

Assisted with keeping the office restrooms, examinations, and treatments room clean and presentable. Did spot cleaning through the day and through cleaning at the end of the business day.

Other duties as assigned by supervisor

Financial Aid Assistant

St Petersburg College St. Petersburg, FL

November 2017- September 2019

April 2017 - August 2017

Assisted students with the financial aid application process, answered inquiries, responsible for student check-in and queue system.

Reviewed files, records, and other documents to obtain information to respond to requests.

Delivered messages and ran errands.

SKILLS

Technical: Microsoft Office (Excel, Word, and PowerPoint), QuickBooks,

Language: Creole, French, English (spoken and written)

LEADERSHIP

Pinellas County Job corps Wing leader March 2016- March 2017

Created schedule for dorm rooms’ cleaning

Supervised other students and assigned duties to other students. Other duties as assigned by supervisor

Helped RA with curfew management

Contact this candidate