Correctional Officer Security

James P. Nelson*** W *St St, Grandfield

Oklahoma 73546 702-***-****

**********@*****.***

Objective

To utilize my extensive experience and education to further my career in the casino industry. Education

ASSOCIATE DEGREE 2011 EVEREST COLLEGE – HENDERSON, NV Major: Criminal Justice

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Skills & Abilities

I have developed highly effective communication skills with my extensive experience in both security and criminal justice. I can diffuse situations while remaining calm and keeping guests tempers from continuing to escalate while ensuring the safety of those around me. Completed MGM Resorts Security report writing training & dispatch relief training courses Completed SHOW Service Training

Work Experience

SECURITY OFFICER II CIRCUS CIRCUS **DEC 2016 – MAY 2018 Continuously patrol and monitor all areas of the property. Maintain vigilance while on duty, respond promptly to all disturbances, and take appropriate action employing proper Departmental procedures. Be alert for fire and any safety hazards.

Provide excellent service to guests and employees in a friendly and courteous manner, resolving complaints and issues raised by both.

Respond to emergencies as needed, acting as a First Responder in emergency situations. Perform gaming drops/transactions, including carrying drop boxes and chip carriers per regulations and Departmental procedures.

Maintain surveillance of casino areas to deter undesirable activities, check identification ensuring those under 21 years of age are not in the gaming or bar areas. Collect and return lost and found items in accordance with the company policy and procedures. Prepare detailed reports on all security-related incidents. Performs all other job-related duties as assigned.

**Gaps in work experience due to cross-country moves from Las Vegas, NV to Lawton, OK in 2012 and then back to Nevada in 2016

Pest control technician Terminix Jan 2015- Jan 2016 CORRECTIONAL OFFICER GEO CORRECTIONAL FACILITY JAN 2013 – JAN 2015 Overseeing and monitoring the activities of the inmates or detainees in living areas, recreation activities areas, dining areas and visitation areas.

Coordinating and monitoring inmate or detainee movements, conducting counts and providing emergency response as needed.

Assigned to various posts including, but not limited to, the control room, front and sally port entrance, health services, special housing, perimeter safety, transportation, work details, reception, intake and visits officer, etc., as required by management.

SALES ASSOCIATE DOLLAR GENERAL **JUN 2012 – JUN 2013 SECURITY OFFICER BELLAGIO HOTEL AND CASINO JUN 2006 – JAN 2012** Patrol and monitor all areas of the property.

Provide excellent guest service to guests and employees. Act as a First Responder in emergency situations.

Perform gaming drops/transactions, including carrying drop boxes and chip carriers. Resolves complaints and issues involving both guests and employees. Responds to emergencies as needed.

Performs all other job-related duties as requested. SECURITY OFFICER HOOTERS HOTEL AND CASINO APR 2004 – APR 2006 Patrols lobbies, corridors, and public rooms, confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents.

Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment. Warns or ejects troublemakers, and cautions careless persons. Obtains assistance for accident victims and writes accident reports. Notifies staff of the presence of persons with questionable reputations. Page 2

Professional References

Jose Haros Rodney Thomas

Security Supervisor/Circus Circus Director of Security /Circus Circus 702-***-****/******@************.*** 702-***-****/********@************.*** Steve Price

Security Shift Manager/Circus Circus

702-***-****/******@************.***

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