+91-895*******

adpve1@r.postjobfree.com

Delhi, India

SUNIL KUMAR JOSHI

SoftwareEngineer

Wipro limited

OBJECTIVE

Salesforce Administrator and developer with 5 years of relevant extensive Salesforce experience and management skills. Seeking position in Salesforce platform with your organization to utilize acquired technical well as interpersonal skills. An effective leader with strong leadership, analytical and relationship management skills. PROFESSIONAL SUMMARY

Highly Motivated, Team Player and Experienced Information Technology Professional having spent most of my career in developing and supporting Banking, Financial and Marketing clients from Europe and Asia Pacific, having more than 4.5 years of total experience in Customer Communication (CCM) and Customer Relationship Management (CRM) technologies like Papyrus Designer and Quadient Inspire Designer (former GMC Inspire Designer) and Salesforce administrator and development. KEY SKILLS

Salesforce Administrator

Salesforce Developer

Quadient Inspire Designer

GMC Inspire Designer

Papyrus Designer

Customer Communication Management (CCM)

Cosmos Entry

Selenium Web Driver

Batch Scripting

PROFESSIONAL EXPERIENCE

Wipro Technologies, India

Wipro is one of the biggest Information Technology Service Company in India with near to ~220k Employee's and Serving 1200+ Clients. Project 3

CRM Administrator and Development

Technologies Used: Salesforce lightning, Administrator, development, Apex Classes/Controllers, SOQL, SOSL, Workflow & Approval, Apex trigger Visual Force Pages, Lightning web components. Job Description:

Salesforce administrator and developer having 2 years’ experience in the salesforce CRM platform, Good knowledge in all phases of gathering and Analysis through project design, development, testing, implementation, and maintenance. Experience in Administration, Configuration, Implementation, Salesforce CRM application based on Apex language, experience in creating custom page layout using Visual Force.

Develop customization (new objects, new fields) to salesforce that improves workflows and reporting.

Designed custom tabs, Validation rules, Approval Processes for automating business logic.

Configured Profiles and Administrative permission to grant/deny users access to platform features. Created customized dashboard for the HR team members to keep tracks of candidates assigned to them and to share insight across the company.

Implemented picklist, field dependency, lookups, master-detail relationship, validation, and formula fields to the custom objects.

Defined lookups and master detail relationships on the objects and created junction objects to establish connectivity among objects.

Implemented Record-level and Field-level security and configured their sharing setting.

Created workflow actions for related tasks, time-triggered tasks, emails alert, field updates to implement business logic custom objects.

Designed and developed visual force pages based on the customer requirement.

Developed apex classes to add required functionality to visual force pages.

Hands on with Apex trigger to implement business logic, used OOPs concept, Condition statement, Switch statement and Loop statement in apex classes.

Involved in preparing business requirement documents and functional requirement documents and training to peers and users.

Experience with writing test classes and testing the statbility of build fucntionality.

Experience with SOQL, SOSL, Apex classes, trigger, Visual Force, LWC, Aura and Dataloader tool etc.

Experience with Eclipse and Visual Studio Code.

Project 2

CCM Development and Document Management

Technologies Used: Quadient Inspire Designer (Former GMC Inspire Designer), Cosmos by Canon (Workflow Management), Batch Script.

Job Description:

Experience with GMC Inspire Designer software suite for document design, verification and production that offers variable data printing capabilities as well as enables you to manage all your customer communication from all your business application and system. Designed multiple Document layout related to Complex loans, Bank Guarantee letters, International Payment receipts mostly related banking documents.

Having experience in Data input modules such as Param Input and XML Data Input File formats, mostly worked with XML as an input file from upstream SAP systems and its processing.

Having experience in using Data Processing Modules manipulating data that has been read into the workflow by data input modules such as Data Add, Data Transformer, Data Concatenator, Data Sorter and Merger.

Having experience in Design Inputs, created layout design for multiple letters as per the requirement, used data to repeat page design and create sheets, used wide variety of tools that allows to write, draw, paste, style position etc.

Having experience in Data Output Module, generation of AFP, PFD/A files using input XML and RDI files entering the system. Project 1

CCM Development and BAU Automation

Technologies Used: Papyrus Designer (CCM), Selenium driver using Java Job Description:

A part of the team where we developed multiple correspondence for bank using Papyrus Designer tool mostly for insurance claim acknowledgement.

Responsible for taking care of day-to-day business for all the incoming claims and their processing.

Resolving service now bases incident with SLA.

Adhering to sprint timelines and ticket resolution SLA.

Maintaining the system on weekdays for any errors and queue clogging.

Another piece of work includes automation of various BAU task which includes repetition of manual work and

optimizing and enhancing the critical production monitoring through Chrome/IE/Mozilla driver.

Reduced team manual efforts by 70% in a week which included team sending out daily critical application health reports EDUCATION

HNB Garhwal Central University

Bachelor of Computer Application

A Central government university which affiliated multiple Graduation Institute in Country. Top 20 percentile of the class

Birla Institute of Technology and Science

Master of Technology

Did my master s as a part of "Work Integrated learning Program" Sponsored by Wipro Limited. TECHNICAL SKILLS

Salesforce Platform, Apex, VisualForce, batch scripting, Docfactory, Cosmos Entry, Quadient Inspire designer, GMC Inspire designer, HTML,Payrus designer, data management system.

WORKSHOPS

Attended the ‘IBM Bluemix Cloud Computing’ SGRRITS ’15

Gained exposure to the latest best practices in the cloud computing world. ADDITIONAL INFORMATION

Languages: English, Hind

Hobbies: Football, Cricket

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