Audry Lucille Farria

**** * ******** ***, *** *

Gonzales, LA 70737

504-***-****

OBJECTIVE

Dedicated business student seeking part-time or full-time job using skills in customer service, sales, inventory, cash handling and shift leader; possess excellent customer service skills with commitment to resolving day to day issues.

SUMMARY OF SKILLS

Customer and personal service including assessing customer needs, meeting standard and evaluating customer satisfaction.

Supervision and Training including assigning job duties for shift and ensuring completion of shift duties.

Sales including promoting and selling products, reviewing inventory, displaying products and promotions.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Answer customers’ question, and provide information on procedures or policies.

Issue receipts, refunds, credits, or change due to customers.

EDUCATION

Baton Rouge Community Collage Baton Rouge, LA

Associate of Applied Science May 2021

Major: Business Management

Relevant Business Course Completed: Introduction to Business, Business Communication, Introduction to Finance, Supervisory Management, and Collage Algebra

EXPERIENCE

TACO BELL Gonzales, LA

Shift Manager Nov 2020 -

>Provide customer service by greeting, assisting, and responding to customer inquiries and complaints.

>Assign employees to specific duties.

>Estimate consumer demand and determine amount of food to prepare.

Planet Fitness Gonzales, LA

Services Representative Nov 2020 –

>Receive payments by credits card, debit cards, check

>Keeping clean, refresh daily

Greet customers entering and exiting the establishments.

Circle K Morgan City, LA

Cashier and Sales 2015 - 2016

>Receive payments by cash, checks, etc...

>Keeping the clean, refresh food daily

>Greet customer entering establishments.

Popeye’s Baton Rouge, Gonzales, and Morgan City, LA

Shift Leader Traveling Manager 2011 - 2016

>Provide customer service by greeting, assisting, and responding to customer inquiries and complaints.

>Assign employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

>Estimate consumer demand and determination the amount of food to prepare.

Subway Baton Rouge, LA

Shift Leader 2009 – 2011

>Direct and supervise employees and engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

>Enforce safety, health, and security rules.

>Estimate consumer demand and determine the amount of food to prepare.

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