Post Job Free

Resume

Sign in

Customer Service Associate and Office Specialist

Location:
Weslaco, TX
Posted:
January 07, 2022

Contact this candidate

Resume:

PROFESSIONAL

SUMMARY

Seeking for a part-time position in which I may utilize several of my different skills, including office management, customer service, and communication skills.

EDUCATION

South Texas College, McAllen, TX Jan. 2020 - July 2021

Certificate in Legal Office Specialist

Earned Credits: 32

Texas Southmost College, Brownsville, TX Aug. 1986 - July 1987

Associate in Accounting

Earned Credits: 29

EXPERIENCE

Law Office of Rolando Cantu May 2021 to Current

Legal Office Specialist

Answer Phone

Perform Client and Court Calendar Appointments

Knowledge of Outlook

Open and Close Client Folders

Prepare Trial Folders

Proficient with Microsoft Word, Excel, and PowerPoint

E-file Legal Documents

I have the ability to use Abacus Amicus

Make copies and scan

FedEx July to Current

Driver Courier

Package Handling and Scanning

Delivery Driver

Allstate Primary Home Care

Health Care Provider May 21, 2020 – July 7, 2020

Bathing, Feeding/Eating, Laundry, Shopping, Dressing,

Grooming, Shaving or Oral Care, Meal Preparation, assistance

with medications, routine hair/skin care, cleaning, escort,

transfer, walking, other: Nail Care.

TJ Truck Lines

Office Administrator/Dispatcher July 1997 – Jan 2007

Worked with Transportation Brokers, signed contracts, and negotiated load prices.

Dispatch information, mapped routes and destinations for the Drivers.

Obtained Bill of Ladings/Signatures for Delivered Goods.

Managed the IFTA Fuel Agreement Mileage Reports using Excel.

Managed Compliance with the Texas Department of Transportation Requirements & Company Insurance Requirements.

Provided Drivers with Com Data Requests.

Notified Drivers for Random Drug Testing.

Remained on call 24/7 for emergency situations.

Maintained Account Payable/Receivables and Employee Payroll, utilizing

Quickbook Pros Premier Software.

Wild Mustang Express, Weslaco, TX

Owner/Operator July 2003 – Jan. 2007

Five-years over the Road CDL Driver (2001 to 2006). Recently acquired CDL once again; thereafter, I it expired in 2008.

Maintained/Updated Logbooks. Excel to maintain Mileage Reports for IFTA Agreement purposes.

Nine-years plus Dispatching information, mapping routes and destinations for the Drivers.

Obtained Bill of Ladings/Signatures for Delivered Goods.

Worked with Transportation Brokers, signed contracts, and negotiated load prices.

Maintained Account Payable/Receivables and Employee Payroll, utilizing Quickbooks Pro Premier Software.

Stickers Automotive Service, Incorporated, Mission, TX

Owner May 1995 – Jan. 2007

Greet/Assist Customers with Automotive Service Representative Skills.

Evaluated Vendor/Suppliers and evaluated Personnel (hiring, promoting, teamwork, & termination).

Maintained Marketing Methods, updated budgets, account payable and receivable.

Ensured High-Quality Customer Service Standards, products for the business.

Business Policies to maintain High Quality Standards of Business.

Maintained Account Payable/Receivables and Employees Payroll, utilizing Quickbooks Pro Premier Software.

SKILLS

Commercial Driver’s License/Transportation Worker Identification Credential (TWIC Card) from the Transportation Security Administration

Proficient in Office Clerical Work

Ability to meet deadlines and to work under pressure.

Bilingual – Fluent in English and Spanish

Dependable, Honest, Loyal

Strong oral and written communication skills

Adaptability – able to work with a team or independently and Self-motivated.

REFERENCES

Rolando Cantu & Associates Law Firm

1111 W. Nolana Avenue

McAllen, Texas 78504-3747

Telephone: 956-***-****

Fax: 956-***-****

Oliver Price

Fed Ex Manager

902 N. Jackson Road

Pharr, Texas 78577

David E. Cazares P.C. Attorney

Paralegal: Velma Segura

1320 N 10th Street, Suite 140

McAllen, Texas 78501

956-***-****

Maria Elena Carr

Weslaco Independent School District

Teacher

956-***-****

adpuui@r.postjobfree.com



Contact this candidate