ALBERTA HODGSON

adpus3@r.postjobfree.com 609-***-**** Burlington, NJ 08016

Summary Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols. Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assists customers in setting up new services, moving funds and meeting any banking need. Excellent verbal and written communication skills combined with open and upbeat nature. Knowledgeable [Job Title] brings strong banking background and expertise in customer service. Surpasses targets for sales and program applications by expertly steering conversations. Manages time well and multitasks calmly in fast-paced situations. Accurate banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue generation and customer loyalty. Persuasive in communication and analytical in solving customers' problems. [Area of study] student pursuing [Degree] seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated professional offering

[Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and

[Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill],

[Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I'm also Bilingual. Spanish

Skills Commercial servicing

Loss prevention

Staff management

Quality control

Experience Teller Supervisor 08/1994 - 07/2021

Wells Fargo Bank, N.A. Burlington, NJ

Supplied tellers with coin and currency.

Verified amounts and integrity of every check or funds transfer. Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.

Met or exceeded sales goals by promoting bank products and services in customer interactions. Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.

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Resume Received

Counted as much as $[Amount] in daily funds with manual and machine-assisted methods. Offered every customer exceptional service levels by remaining friendly and professional during every transaction.

Examined checks for identification and endorsement. Balanced daily cash deposits and vault inventory with zero error rate. Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts. Prepared official checks for customer and internal bank needs. observe teller interaction with customer

gives tellers override

prepare teller reject batch work to ship for process some branch huddle

shipped mail out

prepare cash Vault to ship out and received

process foreign currency

process safe deposit box report and serve customer with their box Processed [Number] cash withdrawals per [Timeframe] accurately and efficiently. Head Teller 05/1988 - 06/1994

Bank Leumi Trust Co. Of New York Manhattan, NY

Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.

Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.

Kept teller window areas clean, organized and fully stocked. Balanced bank's vault of daily cash for withdrawals and deposits. Completed monthly audits and managed overdraft reports. Performed currency transaction reports for foreign currency. Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.

Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees. Verified amounts and integrity of every check or funds transfer. Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.

Maintained optimal financial controls by securing funds and making accurate transactions. Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.

Met or exceeded sales goals by promoting bank products and services in customer interactions. Welcomed customers and offered pleasant service during entire transaction. Handled daily team scheduling and properly staffed shifts. Took on additional shifts during busy periods to minimize staffing shortages. Counted as much as $[Amount] in daily funds with manual and machine-assisted methods. Served large number of customers during high volume shifts and remained composed and professional in stressful situations.

Earned high volume of referrals as part of bank's sales incentive system. Reduced errors by double checking transactions.

Education and

Training

Some College (No Degree): Word Perfect, Dbase 11plus, Computer Acct. Star Technical Institute, Edgewater Park NJ

Completed coursework in [Subject], [Subject] and [Subject] MicroComputer/Data Entry Operator

keyboarding 55wpm

High School Education Major in Business

Excellent mathematical aptitude

Computer accounting

Certifications [Area of certification] Training - [Year]

[Area of certification], [Company Name] - [Year]

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