Center Representative Customer Service

Brianna Diggs

Self-motivated and highly reliable college student positioned to contribute strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic. 4928 Kenview St Greensboro,NC 27410 336-***-**** *******.*****@*****.*** WORK EXPERIENCE

Amazon — Warehouse associate

Alorica — Call Center Representative

Wendy’s — Crew Member

McDonald’s — Crew Member

EDUCATION

Western Guilford HS — diploma

Guilford Technical Community College — Medical O ce Administration 03/2020 to 01/2021, Kernersville,NC

Inbound processing and sorting of customer packages, worked in teams to meet end of shift deadlines, worked in a very fast paced environment and duties included but not limited to scanning,sorting, pallet wrapping, and staging of pallets. 10/2018 to 09/2019, Greensboro,NC

Adept at handling various calls on a daily basis, while consistently resolving client issues in a short time span. Customer service professional with several years of demonstrated excellence in achieving company goals and successfully assisting customers. Strong problem solver with the multitasking ability to handle several customer needs with ease.

03/2018 to 10/2019, Kernersville,NC

Handled currency and credit transactions quickly and accurately .Followed procedures for safe food preparation, assembly, and presentation and Assisted management with inventory control and stock ordering 05/2016 to 04/2018, Greensboro,NC

Maintained high standards of customer service during high-volume, fast-paced operations and Communicated clearly and positively with coworkers and management .Mastered point-of-service (POS) computer system for automated order taking.

08/2014 to 06/2018

01/2020 to Present

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