Receptionist Customer Service

Antenetta Green Phone: 870-***-****

Call Center Receptionist Email: ************@*****.***

Address: **** ***** ***** #*

Jonesboro, Arkansas 72404

Summary

Over 8 years of experience with answering a multi-line phone system and greeting clients in a friendly, enthusiastic and professional manner. Looking for employment where wide range of skill and accomplishments can be applied as well as something that doesn’t require 100% travel.

Skills

Microsoft word, Communication, keyboarding, Telephone techniques, Time management.

Work Experience

Call center Receptionist

December 2014-August 2018

Provide first-class customer service by phone and in-person.

Created and maintain all the files in the office, also client confidential information.

Maintained paper, as well as electronics file.

Maintained appointment calendar, scheduled appointments, and meetings.

Provided information related to the on-premises location of physicians and facilities to employees, patients, and customer service calls as well as services provided by the appropriate party.

Call center Receptionist

October 2018- November 2021

Answering customers questions, looking up customers information in the database using sterling and sales center.

Taking orders online to customers.

Greeted Visitors and Answered Busy Multiline Phone System; Screened Calls, Referred Callers to Appropriate Personnel, And Took Messages for Clients.

Received Recognition And was Always Asked in Assisting New Employees with Training on Live calls.

Calling individuals inquiring about attending college.

Call them and see if they are still interested in attending if so write a memo to send them pamphlets, if not delete them off the calling list.

Writing descriptions on the computer system to tell other workers what happened if one actually spoke to the inquiry.

Education

Diploma – 2008(Lee senior High School – Marianna, AR)

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