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Resident Director Corporate Trainer

Location:
Minneapolis, MN
Salary:
23.00/hour
Posted:
January 06, 2022

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Resume:

Gretchen Johnson

***** ******** ***

Rogers, MN *5374

763-***-****

Executive Summary

To obtain a remote position that utilities my extensive skill set Core Qualifications

● Owned and operated Johnson Motors Auto Sales for 3 years

● Completed all state and federal guidelines withing the used car dealership licenses.

● Conducted all state paperwork for bill of sale, state transfer of vehicle license, warranties and customer service.

● 16 years of experience in a variety of fields associated with long term care

● 6 years management experience

● 10 years of direct care experience

● Knowledge of State Home Care Licensure Requirements

● Expertise in navigating the Elderly Waiver Process

● Marketing and selling of units in 3 assisted living locations

● Marketing and selling senior apartments

● Staff development

● Conduct interviews for candidates applying for direct care, kitchen staff, housekeeping, and concierge positions

● Employee scheduling

● 2 years as a corporate trainer

● Area corporate mentor

● Manage department budgets

● Community outreach

● Knowledge in P&L reports

● Purchasing

● Recruitment

● Event Planning

● Event Management

● Score of 100% in 2010 & 2011 Quality Service Review Professional Experience

2/1/2018

Johnson Motors Auto Sales

Buffalo, MN

OWNER/CEO

● Ran the day to day dealership within State and federal requirements.

● Handled all customer service

● Completed all paperwork to transfer ownership of vehicle to customers in accordance to State and federal laws

4/2013-8/2013

Augustana Emerald Crest

Shakopee, MN

Interim Resident Director

● Overall responsibility and management of the community

● Monitor the delivery of care to residents

● Assist in developing services and care plans that meet the residents needs

● Ensure all federal, state and local laws are followed

● Assist potential new residents in the tour process of the community 7/2012-4/2013

Living Life Home Care

St. Louis Park, MN

Administration Assistant

● Screen, interview and hire nursing staff/certified nursing assistants

● Reconstructed Company Policies and Procedures

● Reconstruct Company Employee Handbook

● Manage client gift cards/purchases

● Assist in managing day to day functions of a home health company 9/2011-6/2012

Mary T Inc

Coon Rapids, MN

Senior Property Manager

● Manage four senior locations. Three assisted living cottages and one semi-independent apartment complex with 72 units

● Ensure occupancy of 96% in all locations

● Manage all departments located in each location

● Plan and conduct monthly trainings in each location

● Responsible for touring prospective residents and leasing units

● Manage corporate budget for all locations

10/2010-9/2011

Sunrise Senior Living, Minnetonka, MN

Assisted Living Coordinator

● Trained, coached, and mentored a team of 35 staff members while ensuring the needs of the 40 seniors in the community were being met.

● Conduct status meeting with families on a bi-annual basis

● Assessed residents upon move in to determine levels of care

● Worked closely with RN to ensure resident and family needs met on a daily basis

● Served as primary contact for family and directed to RN as appropriate 8/2008-12/2010

Sunrise Senior Living, Minnetonka, MN

Activities and Volunteer Coordinator

● Planned, implemented, and executed daily activities for seniors

● Exceeded company standards by achieving a score of 100% on the 2010 Quality Service Review

● Recruited and managed volunteers

● Created a volunteer base that exceeded company standards by 15%

● Created a company and family newsletter

8/2006-8/2008

Sunrise Senior Living, Minnetonka, MN

Care Manager

● Assisted with activities of daily living

Education

December 2007

Minnesota State University-Moorhead, MN

● BA in Gerontology with an Emphasis in Psychology Affiliations

● Completed an internship with the Alzheimer’s Association of ND in 2006

● Featured speaker at the 2010 Gerontology Colloquium of Minnesota State University-Moorhead, MN



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