Gretchen Johnson
Rogers, MN *5374
Executive Summary
To obtain a remote position that utilities my extensive skill set Core Qualifications
● Owned and operated Johnson Motors Auto Sales for 3 years
● Completed all state and federal guidelines withing the used car dealership licenses.
● Conducted all state paperwork for bill of sale, state transfer of vehicle license, warranties and customer service.
● 16 years of experience in a variety of fields associated with long term care
● 6 years management experience
● 10 years of direct care experience
● Knowledge of State Home Care Licensure Requirements
● Expertise in navigating the Elderly Waiver Process
● Marketing and selling of units in 3 assisted living locations
● Marketing and selling senior apartments
● Staff development
● Conduct interviews for candidates applying for direct care, kitchen staff, housekeeping, and concierge positions
● Employee scheduling
● 2 years as a corporate trainer
● Area corporate mentor
● Manage department budgets
● Community outreach
● Knowledge in P&L reports
● Purchasing
● Recruitment
● Event Planning
● Event Management
● Score of 100% in 2010 & 2011 Quality Service Review Professional Experience
2/1/2018
Johnson Motors Auto Sales
Buffalo, MN
OWNER/CEO
● Ran the day to day dealership within State and federal requirements.
● Handled all customer service
● Completed all paperwork to transfer ownership of vehicle to customers in accordance to State and federal laws
4/2013-8/2013
Augustana Emerald Crest
Shakopee, MN
Interim Resident Director
● Overall responsibility and management of the community
● Monitor the delivery of care to residents
● Assist in developing services and care plans that meet the residents needs
● Ensure all federal, state and local laws are followed
● Assist potential new residents in the tour process of the community 7/2012-4/2013
Living Life Home Care
St. Louis Park, MN
Administration Assistant
● Screen, interview and hire nursing staff/certified nursing assistants
● Reconstructed Company Policies and Procedures
● Reconstruct Company Employee Handbook
● Manage client gift cards/purchases
● Assist in managing day to day functions of a home health company 9/2011-6/2012
Mary T Inc
Coon Rapids, MN
Senior Property Manager
● Manage four senior locations. Three assisted living cottages and one semi-independent apartment complex with 72 units
● Ensure occupancy of 96% in all locations
● Manage all departments located in each location
● Plan and conduct monthly trainings in each location
● Responsible for touring prospective residents and leasing units
● Manage corporate budget for all locations
10/2010-9/2011
Sunrise Senior Living, Minnetonka, MN
Assisted Living Coordinator
● Trained, coached, and mentored a team of 35 staff members while ensuring the needs of the 40 seniors in the community were being met.
● Conduct status meeting with families on a bi-annual basis
● Assessed residents upon move in to determine levels of care
● Worked closely with RN to ensure resident and family needs met on a daily basis
● Served as primary contact for family and directed to RN as appropriate 8/2008-12/2010
Sunrise Senior Living, Minnetonka, MN
Activities and Volunteer Coordinator
● Planned, implemented, and executed daily activities for seniors
● Exceeded company standards by achieving a score of 100% on the 2010 Quality Service Review
● Recruited and managed volunteers
● Created a volunteer base that exceeded company standards by 15%
● Created a company and family newsletter
8/2006-8/2008
Sunrise Senior Living, Minnetonka, MN
Care Manager
● Assisted with activities of daily living
Education
December 2007
Minnesota State University-Moorhead, MN
● BA in Gerontology with an Emphasis in Psychology Affiliations
● Completed an internship with the Alzheimer’s Association of ND in 2006
● Featured speaker at the 2010 Gerontology Colloquium of Minnesota State University-Moorhead, MN