Tracee Portka * P a g e
Tracee Portka
Rancho Cucamonga, CA 91730
adpu7d@r.postjobfree.com
adpu7d@r.postjobfree.com
Phone: 909/561-9177
Professional Summary
Accomplished and energetic Elementary/Middle School Teacher with a solid history of achievement in mentoring, tutoring and teaching. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, clerical duties, teaching, and claims resolution.
Skills
● Time Management ● Education and Training
● Teaching ● Coordination
● Customer & Personal Service ● Service Orientation
●Clerical Functions ●Maintain schedule
●Attention to details
Experience
Universal Access Instructional Aide K-5 May 2015-present West Heritage Elementary/Etiwanda School District
Plan and conduct guiding reading centers for 7 teachers
Maintain accurate records for 7 teachers
Create documents, books, manuals, and games for teachers and students Instructional Aide for Special Needs Students Nov 2014-2015 West Heritage Elementary/Etiwanda School District
Attended to students personal, academic, and behavioral needs
Research and implement IEP goals
Maintain composure, as well as professionalism under unpleasant circumstances Tracee Portka 2 P a g e
Elementary/Middle School Teacher
Self Employed
• Established and executed lesson plans.
• Taught college prep for all subjects, grades K-8.
• Maintained all records (grades, attendance)
Sales Associate/Cashier
Target/Falcon Ridge Town Center
Aug 2005-Jul 2015
Fontana, Ca
Sep 2006-Jan 2007
Fontana, CA
• Restock merchandise/go-backs
• Use PDA to locate merchandise for customers
• Compute sales prices, total purchases and receive and process cash or credit payment. Teacher's Aide/Substitute Teacher Feb 2002-Jun 2005 Cross and Crown Lutheran Children's Center Rancho Cucamonga, CA
• Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
• Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
• Organize and supervise games and other recreational activities to promote physical, mental, and social development.
Sales Associate/Customer Service Dec 1999-Dec 2001 Bed Bath and Beyond Ontario, CA
• Stock replenishment
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Sort, count, and wrap currency and coins.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Claims Assistant
Cal Comp Insurance
Dec 1999-Dec 2001
Diamond Bar, CA
• Review insurance policy to determine coverage.
• Prepare insurance claim forms or related documents and review them for completeness.
• Calculate amount of claim and pay claimants and vendors.
• Contact insured or other involved persons to obtain missing information. Claims Assistant Sep 1987-Oct 1993
Fireman's Fund Insurance Company Ontario, CA
• Review insurance policy to determine coverage.
Tracee Portka 3 P a g e
• Prepare insurance claim forms or related documents and review them for completeness.
• Organize or work with detailed office records, using computers to enter, access, search or retrieve data.
• Calculate amount of claim and pay claimant and various vendors.
• Post or attach information to claim file.
• Transmit claims for further investigation.
• Contact insured or other involved persons to obtain missing information. Education
High School Diploma
Marlboro High School
Jun 1981
Marlboro Township, NJ
Currently enrolled in the following Online Continuing Education Classes: Excel and PowerPoint
Certifications
Customer Service 101 2016
Microsoft Word 2016
Outlook 2016
Worker's Compensation Rehabilitation
Insurance Education Assoc., 04/1990
Negotiation Training/Worker's Comp. Settlement., 03/1989
Medical Coordination of Worker's Comp.
Insurance Education Assoc., 1988
Worker's Comp. Claims - Basic
Insurance Education Assoc., 07/1988