DELIA PUYOL

BILINGUAL COMMUNITY REPRESENTATIVE AND INTERPRETER

Deerfield Beach, FL 33442 561-***-**** adpu6x@r.postjobfree.com Profile

• Dynamic bilingual career and caregiving professional with a detailed approach to customer service and patient care.

• Professional experience providing quality services to the English and Spanish speaking customers.

• Prepare and deliver different presentations, reports and information as needed

• Proficient computer skills in Microsoft Word.

• Good with numbers, accounting and all related mathematic abilities.

• Authorized to work in the US.

• Willing to relocate.

Professional Experience

Bilingual Healthcare Professional - Independent Contractor April 2011 – Present

• Helping healthcare professionals with the routine care of patients.

• In charge of administering and monitoring medications as prescribed by a physician.

• Calling nurses and pharmacists as needed.

• Serve as Medical Interpreter for Spanish speaking patients.

• Involved in patients' needs and requirements with a compassionate attitude.

• Built long-term relationships with patients and medical team. Bilingual Community Representative - United HealthCare Group July 2008 – March 2011

• Informed and educated clients on different Medicaid Programs.

• Provided literature, brochures and presentations in both English and Spanish languages.

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• Prepared presentations at various community events.

• Assisted customers via phone, digital communication and in person.

• Responsible for solving problems and providing detailed information regarding certain health plans.

• Daily reporting to UnitedHealth and keep records. Translator, Interpreter and Tutor - Independent Contractor Jauary 2005 – September 2008

• Translating letters and documents in both English and Spanish languages.

• English tutor for Spanish speaking students in subjects such as Math, English, Spanish, and others as needed.

• Served as an interpreter at different offices and healthcare facilities. Education

Nursing Assistant - Bilingual Medical School, Lake Worth, FL

Medical Interpreter - Greenville Technical College, Greeville, SC

High School Diploma - Healy High School, Pierz, MN Certificates

Behavioral Health Technician Certificate

Beacon Hill Center - Fort Lauderdale, FL

Certificate in Substitute Teacher Training (Continuing education) Broward College, Fort Lauderdale, FL

References available upon request

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