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Soe nae Cette CONE eC:

Pre omen ures he)

Pe natts ert and

Renae CeCe ne

Tien ee te oS

Prete sentra)

leader and player. Stellar staff

recruiter and mentor. Hired

Pere REMC D tect

Pteontatr sant

Renee aoc!

Tecra ea eee Ut)

strengthened brand loyalty

Masterful transaction

Pee MC Resend

Frc tmrS ellis

Cee ome eRe

Butera cree tire

A] PUD) DSS

OP CORAM KAT NEAT

Col Nero Lely

PHONE

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EMAIL

RNa oes ce mess eau C Roy

Greta Carter

EXPERIENCE

2005- 2021

Assistant Store Manager « PLS + Chicago, IL

Ran and assisted the running of one of PLS’s successful loan servicing

stores. In addition to duties of a customer service representative,

additional responsibilities included recruiting and leading a team of

employees, overseeing merchandising, assistance with store audits and

compliance with federal, state and local regulations and coordinating

stock rotation to minimize obsolescence.

2004-2005

Customer Service Representative » PLS +» Chicago, IL

Performed as the primary point-of-contact to assist customers with loan

financing needs. Duties included selling loan products and services and

completing financial transactions and cash handling accurately.

EDUCATION

High School Diploma « Providence-St. Mel School, Chicago IL

KEY SKILLS AND

SPECIALITIES

Banking and Financial Services Background

Store Planning and Design

Sales Strategies and Expense Control

Employee Training

Customer Service and Satisfaction

Customer and Team Communication Skills

Expertise in various software applications including Livewire

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