M
Eliezer
Matos
adpu67@r.postjobfree.com
Yonkers, NY 10701
OBJECTIVE
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers an energetic, positive, and cooperative attitude.
EDUCATION AND TRAINING
Associate of Applied Science: Computer Science
University of The People Expected in Aug 2022
Pasadena, CA
Associate of Arts: Liberal Arts And General Studies Miami Dade College May 2015
Miami, FL
High School Diploma
South Dade Senior High School May 2006
Homestead, FL
CERTIFICATIONS
• New York Real Estate Salesperson License
• Security Guard License
SKILLS
• Strong problem solver
• Superior Organization Skills
• MS office proficient
• Flexible Scheduling
• Effective team player
• Fluent in Spanish
• Punctual
• Dependable and reliable.
EXPERIENCE
Church Office Assistant
Yonkers, NY
Iglesia Bautista Maranatha/ Jan 2021 to Current
Perform clerical work, which includes answering the phone, opening mail, pay church bills by mail as well as electronically. In charge of depositing the church funds in the adequate account as well of data entering information of the activities of the account into the computer database. Make electronics and hard copies of important documents, receipts, transactions, licensing. Communicate with staff for clarifications of new documents besides anything that needs to get done. File organization and any required necessary administrative tasks.
Teller
Yonkers, NY
Wells Fargo/ May 2018 to Feb 2019
Customer service focus with experience handling complex transactions across multiple systems. Providing cash handling service, interacting with integrity and professionalism to customers and team members. Follow policies, procedures, and regulations to execute my task efficiently; along with identifying potential fraud/risky accounts followed by taking appropriate action to prevent loss for the customer and the company.