Customer Service Data Entry
Resume:
Tamra Miller
Store Office Auditor / District Trainer - Fred Myer
Soldotna, AK
*****************@***********.***
#readytowork
Work Experience
Store Office Auditor / District Trainer
Fred Myer - Soldotna, AK
October 2007 to Present
As the store office auditor for Fred Meyer I Cover the entire store over 13 week. I insure price integrity Excellent customer service, Run daily reports and weekly LMS reports to Corporate. As a Customer Service desk associate I am proficient in multitasking and organizational skills working as a Western Union agent ensuring excellent customer service wiring and transferring money globally as well as Bill pay. As courtesy to Fish and Game providing fishing, hunting license to customers using Citrix, Word and Excel. Customer Service excellence providing multiple satisfied interactions daily. Taking all in coming calls for Store Director, HR and Customer Service needs. Log and receive mail distribute and file as needed
Education
High school diploma
Downey High School
Skills
• CUSTOMER SERVICE (10+ years)
• EXCEL (10+ years)
• LEARNING MANAGEMENT SYSTEM (10+ years)
• LMS (10+ years)
• ORGANIZATIONAL SKILLS (10+ years)
• RECEPTIONIST (10+ years)
• RETAIL SALES (10+ years)
• SERVICE DESK (10+ years)
• WORD (10+ years)
• CASHIERING (Less than 1 year)
• CLERICAL (Less than 1 year)
• DATA ENTRY (Less than 1 year)
• FILING (Less than 1 year)
• INTERVIEWING (Less than 1 year)
• INVENTORY (Less than 1 year)
• MICROSOFT OFFICE (Less than 1 year)
• MICROSOFT OUTLOOK (Less than 1 year)
• MICROSOFT WORD (Less than 1 year)
• MS OFFICE (Less than 1 year)
• OUTLOOK (Less than 1 year)
• RETAIL (Less than 1 year)
• RETAIL MARKETING (Less than 1 year)
• SCHEDULING (Less than 1 year)
• TELEPHONE (Less than 1 year)
• TELEPHONE SKILLS (Less than 1 year)
• TYPING (Less than 1 year)
• Citrix
• Word Processing
• Office Administration
• Microsoft Exchange
Assessments
Customer Service — Proficient
June 2020
Identifying and resolving common customer issues.
Full results: https://share.indeedassessments.com/ attempts/1ac1eb9bf9d770d2d4f3c093c9b4cc84eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Have over 14 years experience in customer service and retail As the Store Auditor, ran all LMS reports
And worked customer service desk I am excellent with people superb telephone skills very quick learner
(10+ years)
• Customer Service Skills (10+ years)
• Data Entry
• Filing
• Microsoft
• Microsoft Word
• Receptionist (10+ years)
• Clerical (10+ years)
• Microsoft Office
• Inventory
• Outlook
• Excel
• Typing
• Microsoft Outlook
• Interviewing
• Management
• Scheduling
• Customer Service (10+ years)
• Organizational Skills (10+ years)
• Cashiering
Assessments
Receptionist - Familiar
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_assignment/b86hzgusrk-gvyxc Intermediate Word Processing with Microsoft Word - Proficient August 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/share_assignment/yuvrsqx7bz3miml9 Customer Focus & Orientation - Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/so2kkdvwy19i6edf Indeed Assessments provides skills tests that are not indicative of a license or certification, or development in any professional field.
Contact this candidate