Jayla Cheeks

**** ** *** ** *. Apt. **** Mesquite, TX 75149 214-***-**** adptqu@r.postjobfree.com

Objective

To obtain and maintain employment.

Education

HIGH SCHOOL DIPLOMA MAY 2020 W.W. SAMUELL HIGH SCHOOL

Skills & Abilities

·Order Picker Cert.

·Picking and Packing

·Shipping and Receiving

·Pallet Jack

·Customer Service

·Multi Line Phones

·Patient Care

Experience

WAREHOUSE ASSOCIATE CHEWY 2020-2021

·Pull and prepare orders for shipment, delivering the proper paperwork, packaging, and quantity for each order to the required destination in shipping and receiving.

·Perform data entry, merchandise scan-ins, and other required quality assurance steps that confirm the contents of each order while tracking inventory for the company.

·Receive, verify, stage, and stock incoming material, either independently or as part of a team depending on order size and daily staffing needs.

·Assist with counter sales and delivery as appropriate and as needed.

·Ensure the warehouse area is cleaned, organized, and that all safety procedures are being followed at all times by yourself and your team mates.

·Inspect and maintain warehouse equipment including pallet jacks, floor lifts, and basic tools. Report any malfunctions, insufficiencies, or necessary repairs through the relevant channels.

·Provide dependable, shift-long coverage of the warehouse facilities to ensure order fulfillment operates as efficiently as possible for the duration of the warehouse associate’s shift.

WAREHOUSE CLERK AMAZON 2020

·Comparing purchase orders with invoices and packaging lists.

·Inspecting deliveries to ensure they match order and invoice criteria.

·Receiving and signing for deliveries.

·Unloading deliveries from trucks.

·Processing returns for incorrect or unsatisfactory items.

·Organizing and storing received items in appropriate areas.

·Updating inventory with received items.

·Communicating with vendors regarding delays or problems.

·Maintaining records of orders, delivery details, etc.

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CUSTOMER SERVICE REPRESENTATIVE CBD PLACE 2018-2020

·Quickly assessed customer needs and proactively provided business solutions to those needs.

·Provided superior customer service while handling inbound order placement calls and product inquiries.

·Drove business through providing excellent customer service and product and service knowledge as well as superior customer relationship building skills.

·Maintained transparent lines of communication for customers about status of orders, order errors, and post order issues.

RECEPTIONIST PEMBERTON MANOR 2016-2018

·Greet and welcome guests as soon as they arrive at the office

·Direct visitors to the appropriate person and office

·Answer, screen and forward incoming phone calls

·Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

·Provide basic and accurate information in-person and via phone/email

·Receive, sort and distribute daily mail/deliveries

·Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

·Order front office supplies and keep inventory of stock

·Update calendars and schedule meetings

·Arrange travel and accommodations, and prepare vouchers

·Keep updated records of office expenses and costs

·Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

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