Customer Service Second Class

Valeria Chiogor

About

PSYCHOLOGIST

I am a service-oriented psychology graduate

with three years of experience in customer

service and administrative duties. My core

competence includes problem-solving,

negotiation, mediation, sales, as well as

excellent communication and time

management skills. I am result-driven and I

handle tasks with accuracy and efficiency.

Contact

Work Experience

Education History

Customer Service Representative/Writer

Caritas University

International Strategic Management Institute

Customer Service Representative

Drafting correspondence and scheduling

appointments

Organized and maintained paper and

electronic files in the office

Provided information about goods and

services to callers

GPA: 3.32 (scale of 5.0)

Obtained distinctive grades in clinical

psychology courses during my degree

program.

Carried out research on various topics like the

relationship between emotional intelligence

and psychological well-being among

adolescence.

Academic Excellence in Strategic Management

Otheria Hub

Bachelors Degree in

Psychology

Certificate in Strategic

Management

March 2020 - Oct 2021

Sept 2012 - Sept 2016

Feb 2018 - April 2018

10 Prince Monsuru Ajasa

Street Awoyaya, Ibeju Lekki.

Telephone:+234**********

@maxieval/

**************@*****.***

• Excellent communication skills

• Adaptable to any situation

• Multitasking

• Able to face challenging situations

• Trustworthiness

• Confidentiality

Strength

I counseled students using psychological principles and techniques for the purpose of improving

communications, socialization, adjustments,

adaptation, and achievement.

Consulted teachers, administrators, student

service workers, parents, and other appropriate

personnel regarding specific cases in which

assistance is needed.

Counselor

St. Andrews Anglican Grammar School

June 2017 - April 2018

I developed promotional materials and news

releases for Better Impressions America. I

created material for Better Impressions' social

media channels, as well as communicating with

customers and keeping them informed about

new and existing products and services.

I analyzed coverage and tracked emerging

concerns using digital monitoring on websites

or blogs that their clients were interested in.

Public Relations Correspondence/ Admin

Better Impressions America May 2018 - April 2020

• People Management

• Crisis Intervention

• Case Management

• Behavior Modification

• Communication

• Counseling

• Psychotherapy

• CBT

• Coaching

• Research

• Writing

• Intelligence gathering

• Problem solving

• Analytical Thinking

• Customer Service

• Data analysis

• Microsoft Office Suite

SKILLS

• Confident with a pleasant personality

• Articulate and efficient

• Teachable and a good team player

• Love to win smiles

• Approachable and result oriented

• Professional judgment ability

• Energetic and self-control

• Excellent communicator

• Problem solver and well organized

Personal Skills

Independent Corrupt Practices Community

Service Group

Youth Corper

Oct 2017 – April 2018

Sensitized Secondary school students and the

general public on the plague called corruption

Caritas University Football Association

Treasurer

Jan. 2015 - June 2016

Extracurricular Activities

Available on request

Reference

Hobbies

Writing, Research, Reading and Travelling

Contact this candidate