Scale Operator Customer Service
Resume:
Ti any Brooks
Exceptional, Experienced, and Enthusiastic Future Employee
tiffanyadell2004@gmail.com
EXPERIENCE
Law Sweeping Service LLC/ O ce Janitor
September 2021 - Present, Shreveport, LA
Cleaned and supplied designated building areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc). Performed and documented routine inspection and maintenance activities. Carryed out heavy cleansing tasks and special projects.Notified management of occurring deficiencies or needs for repairs. Tyson Foods Incorporated / Scale Operator
January 2014 - March 2017, Carthage, Texas
Responsible for operating machinery and maintaining product flow while maintaining a safe work environment and adhering to Tyson’s policies and procedures. Also responsible for pulling loaded trees from the formulation area to the scale and then into the cook houses. Recorded & documented the weights of the product by using the scale and entering the data into the computer. Manually calculated the total weights per equipment. Maintained the ability to repetitively push up to 650lbs racks on a rail system.
Denny’s / Server
February 2012 - June 2013, Shreveport, LA
Served patrons with food and beverages in a positive and friendly manner. Provided information to help food and beverage selections. Protected establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. Transmitted orders to the kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
Teleperformance USA / Customer Service Representative April 2010 - August 2010, Marshall Texas
Connected with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly resolved and de-escalated any issues. Escalated interactions when necessary and appropriate. Responded to requests for assistance and/or possible processing payments. Tracked all call-related information for auditing and reporting purposes.
Republic Industries/ Assembly Line Worker
February 2007 - April 2008, Marshall, Texas
Produced components by assembling parts and subassemblies. Read and decipher schematics, blueprints, and assembly instructions. Positioned & aligned components and parts, both manually or with hoists. Used hand tools or machines to assemble parts. Conducted quality control checks. Cleaned and maintained work area and equipment, including tools. Prepared work to be accomplished by studying parts lists and gathering parts, subassemblies, tools, and materials.
EDUCATION
-Elysian Fields High School, High School Diploma (May 2004)
-Class A CDL
SKILLS & TRAITS
● Problem Solving
● Adaptability
● Customer Service
● Teamwork Skills
● Attention to Detail
● Excellent
communications
skills, both oral and
written
● Dexterity and
hand-eye
coordination
● Physical stamina and
strength
● Class A CDL
● Production Assembly
● Customer service
● Data Entry
● Proficient in PC
operation and
navigation
● Typing 25 WPM
● Able to work
independently
● Ability to work in a
constantly changing
and fast-paced
environment
● Ability to stay
composed and
objective
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