Computer Instructor Programmer

ANDREW L. TISDELL

*** ******** *****

Jacksonville, NC 28546

Cell: 910-***-****

Email: *********@*****.***

OBJECTIVE

IT Vice President. IT Director, IT Specialist, Field Service Engineer, ITIL Service Desk

and Incident Management Expert, Information Management,

Principal Analyst Functional, Trainer, CCNA Instructor, Systems Analyst,

Network Administrator, Database Administrator,

Computer Programs Instructor, Computer Programmer

SKILLS, AND ABILITIES

IT Manager, IT Specialist, Logistics Manager, Logistics Specialist,

Computer Information System Specialist, Computer Instructor,

Insurance Data Input, 40 CWPM, Filing, Budgeting,

Honest, Reliable, Flexible and Trustworthy

WORK HISTORY

Computer Information System Chief, Training Chief

II Marine Expeditionary Force United States Marine Corps, 10/97-3/02

MIS Specialist, Omega World Travel, Jacksonville, NC 01/25/04-06/01/05

Information System Supervisor/Database Administrator/Training Chief, Omega World Travel,

Jacksonville, NC 06/01/05-01/25/08

Computer Instructor, Coastal Carolina Community College,

Jacksonville, NC 02/15/08-Present

EXPERIENCE

IT Supervisor/Database Administrator/Training Manager

Responsible for the counseling of all Information Technology personnel.

Responsible for the install, setup, repair and maintaining of servers, routers, and switches.

Responsible for setting the group policies on the usage of servers, computer software or hardware.

Responsible for the Help Desk daily operations tracking client’s request and resolving all computer hardware or software issues, computer movements, phone repair.

Responsible for backup and imaging of hard drives, on a daily, weekly and monthly basis.

Responsible for creating all of the departments various types of databases and maintaining them via the server for security purposes.

Responsible for repairing and maintaining of the computers, printers, fax, servers, scanners, switch, modem, phones, etc.

Responsible for the issuing and inventory of the computer hardware and software, on a weekly basis.

Responsible for the training of all of the company personnel on the usage of Microsoft Office Suite application software usage, on a weekly basic.

Responsible for the setup of classroom and usage of visual equipment, during meetings.

Computer Instructor

Create Install, Repair, Analysis, Design, Develop Training material: Class Outlines, Presentations, Acrobat files, Graphical Photograph, Charts, Handouts, and Quiz/Test.

Instruct, and teach students: How to utilize MS Office 2003/2007/2010/2013/2016 (Word, Access, Power Point, Excel and Outlook), Office 365, Getting Started with MS Office and Windows, PC and Laptop Troubleshooting Basic and Intermediate, Windows 7/8/8.1 and 10, Introduction and Intermediate Web Design, Computer Absolute Beginner, Computer Maintenance Basic and Intermediate, Tips and Tricks for Internet, E-mail, Networking Fundamentals, Google Fundamentals, SharePoint 2013 Power Users, Windows Server 2008/2012/2016 and application software.

Setup and install computer hardware and software for training class.

Setup Audiovisual equipment (i.e. Tape recorder, DVD/VCR player, Printer, Copier, Fax Machine, Television, and projector), for training purposes.

EDUCATION/TRAINING/CERTIFICATION

High School:

South Miami Senior High School, Miami, FL (6/81)

Colleges:

Coastal Carolina Community College A.A. Internet Technology (5/05)

Kentsbridge University B.A. Teaching and Education (4/15)

Santa Monica Pacific University M.S. Computer Information Systems (9/05)

Certification:

A+ Certification (12/01)

Computer Technology Certification (5/14)

Contact this candidate