customer service, communication, internally driven

Michael Steele

** ********** ***** **, ************, TN, 38017 • 901-***-**** • *****************@*****.*** Outgoing and well-organized, with exceptional coordination and interpersonal skills. In fast-paced environments, this tireless team player is known for remaining poised and calm. In search of a new professional challenge in a fast-paced setting. Demonstrated ability to solve analytical problems and increase operational efficiency. Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses.

Administrative Assistant with experience coordinating, planning, and supporting daily operational functions who is analytical and detail-oriented. Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues. Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality. Social media knowledge

Employee training and development

Inventorying

Workflow planning

Database management

Customer service

Greeting visitors

Answering incoming calls

Critical thinker

Sorting and labeling

Supervising staff

Microsoft Word expertise

Quality assurance

Inventory management

Relationship building

Research skills

Invoice preparation

Team Leadership

Flexible

Pleasant demeanor

Business Strategy

Customer and client relations

Excellent planner and coordinator

Deadline driven

Cleaning abilities

Accurate and detailed

Assistant Porduce Manager - November, 2021 to Present Restaurant Depot - Memphis, TN

Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume Computer literacy

Responsible for receiving product

Ensures that aisles/freezers and refrigerators are stocked, labeled Clean and delivered product is packed out

Proper customer service is provided

Retail Sales Associate - November, 2020 to October, 2021 AutoZone Auto Parts - Collierville, TN

Drive sales through superior customer service

Diagnose customer automobile problems and recommend solutions Maintain product knowledge and current promotions

Operates cash registers and follows established cash handling procedures Actively engaged customers in order to provide general assistance and store merchandise information. Ensure that merchandise is restocked and maintain store appearance PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Host, Server, Bartender - October, 2017 to October, 2020 Bonefish Grill - Collierville, TN

Maintained high standards of customer service from themoment a guest enters the restaurant Resolved complaints promptly and professionally and keepup with demand during high-volume, fast-paced operations Continuously evolved my working knowledge of how tomake and alter all drinks to the desire of individual guests Developed team communications and information for bartender/server meetings Looked for industry trends on social media and through online sources to keep drinks growing in both popularity and demand Farm Hand - March, 2020 to May, 2020

Chris and Jenny Farms Partnership - Marked Tree, AR Checked fields for rocks or other obstacles to prepare the land for tilling and physical preparation for spring planting. Maintained and repaired farming equipment to ensure consistent usability, peak performance, and reduced downtime. Cultivated soil on designated areas of land.

Every shift included safety procedures to ensure that all employees were protected from accidents. Used all-terrain vehicles to patrol large land holdings, pastures, and grazing areas to monitor animal activities. Drove trucks, tractors, and other large farm equipment to distribute seed for crop planting Maintained and cleared irrigation ditches to ensure adequate water flow for crop growth and dust suppression. Performed chemical spraying and controlled burning activities to ensure weed control. Deciphered topographic maps, GPS coordinates, and clinometer and ceptometer readings. Business Management - Some college (No degree)

University of Memphis - Memphis, TN

High School Diploma - 2012

St. Benedict at Auburndale - Memphis, TN

EDUCATION

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