Customer Service, Communication, Service
Resume:
DEESEMBER HOPPER
***********@*****.***
Owens Cross Roads, Alabama
Summary
I am an energetic outgoing person and I love talking to people and resolving problems. I have had years of experience with customer service at retail stores and fast-food restaurants. I enjoy working fast paced and am driven to become successful in life. I love working as a team and getting the job done in a professional manner.
Experience
Cashier/Food Prep
Chick-Fil-A . Hampton Cove, AL
02-2019 – 05/2020
Support coworkers as needed
Anticipate and address customer needs
Friendly service
Train new servers on expectations and procedures
Answer guest inquiries and resolve issues smoothly
Maintain inventory, reordering and restocking supplies
Guide customers through all menus, demonstrating advanced knowledge of specifics
Greet all customers at walk-in
Memorize specifics of all menus
Receive payment for services and properly handle petty cash
Manage opening and closing duties
Supervise new hires
Cashier/Key Holder
Dollar General. Albertville, AL
02-2021 – 07-2021
Evaluate sales personnel on a monthly basis and discuss target goals
Build loyal clientele through high-level of customer satisfaction
Manage petty cash in amounts up to $500
Assisting with customer service.
Ensuring that the store is clean and organized.
Managing the alarm system, including setting and disarming it.
Offering support and training to new employees.
Performing product demonstrations to customers.
Assuming managerial responsibilities in the event of management absentees.
Responding to emails and phone calls.
Ensuring that the security system is in working order.
Assisting cashiers in periods of high customer volume.
Supervising the cleaning and delivery staff and overseeing them outside of business hours.
Identifying problems with working conditions and reporting them to management.
Manual labor
Tara Manufacturing. Owens Cross Roads, AL
07-2021 – 12/2021
Measuring pool liners
Welding pool liners
Skills
Typing 100 wpm, average 80 wpm
Attentive listening
Customer service
Training
Cash handling
Speed and efficiency
Organized
Communication skills
Patience
Responsible
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