operations director
Resume:
Ahmed Sahry Bershawey
Operations Director
* ***** ****, ***** ********, New Damietta, Egypt–**-***********-*************@*****.***
Work Experience:
****- **** ************* ***** ****, Egypt
•Operations Director (2019-2020)
•Quality Assurance and Training Manager (2018-2019)
2016- 2021 Egyptian Tourism Promotion Board- Ministry of Tourism and Antiquities Cairo, Egypt
•Marketing& event Consultant
2013- 2016 Egyptian Tourism Promotion Board Luxor, Egypt
Tourist information Center
•Tourist specialist
2013- 2014 Egyptian Armed Forces Aswan, Egypt
•Personal Assistant to the General
2014- 2021 Free Lance Cairo &Luxor, Egypt
2014 - 2019 Freelance Tour guide (Arabic-English)
Education:
2020 – 2021 Global Master of Public Administration (GMPA) Seoul, South Korea
Graduate school of Governance, Sungkyunkwan University (QS Global Ranking in Administration: 34)
Tracks:(1)- Management Track
(2)- Public Policy and social problem solving & E-government and Innovation Track
2019- 2020 Diploma of Business Administration Giza, Egypt
School of Business, Eslsca Business School
Track: Management
Date
Training Program
Institution
Hours
Feb2016
Protocol and Ceremonies
Ministry of foreign Affairs
32 H
Fab2016
Marketing, Change, HR Management
Specialized councils headed by the Republic
32 H
Mar2016
Interpersonal & Leadership skills
Specialized councils headed by the Republic
128 H
Apr2016
National security
Nasser Academy for Military Science
128 H
May2016
Media and Public opinion
Nasser Academy for Military Science
32 H
Jun2016
Strategic management & Market Research & Finance
Military College of Science and Management
128 H
Jul2016
Project Management
Institute of National Planning
32 H
Aug2016
Economics and political science
Institute of National Planning
128H
Apr2017
Business continuity management
Estmrarya Academy
12 H
Jan2019
Information security program
General Intelligence Directorate (GIS)
48 H
2016- 2017 Presidential leadership Program (PLP) ( 9 Months) Cairo, Egypt
2012- 2020 Graduate studies -Faculty of Tourism and Hotels, Minia university Minia, Egypt
2012: Bachelor's Degree in Tourism Guidance (English, Italian)- Grade (84.91) very good with Honor (one of the Top Ten Ranking Graduates 2012).
2013: Pre-Master Degree of Tourist guidance – Grade Very Good – Master degree ongoing.
Date
Certificate & Training Program
Institution
Address
Korean experience
Dec2021
Making a Results-based Monitoring and Evaluation System Work for SDGs
United Nation Institute for Training and Research (UNITAR)
South, Korea
Oct2021
Accelerating Multi-stakeholder Partnerships for the SDGs
United Nation Institute for Training and Research (UNITAR)
South, Korea
Sep2021
Intelligent government based on AI
International Telecommunication Union (ITU)
South, Korea
Aug2021
Government Innovation Using Digital Technologies in the Post-COVID-19 Era
International Telecommunication Union (ITU)
South, Korea
Aug2021
The impact of social entrepreneurship on sustainable development
United Nation Institute for Training and Research (UNITAR)
South, Korea
Feb2021
TVET (Technical/Vocational Education)
Korea development institute
South, Korea
Oct2021
Designing/Running RandomizedEvaluations
Massachusetts Institute of Technology MIT, Edx
South, Korea
nov2020
Policy and Best Practices of Korea
K MOOC
South, Korea
Academic Research Training
Sep2021
Statistical Package for Social Sciences (SPSS)
ITC Center, Minia University
Minia, Egypt
Oct2021
Qualitative Research Methods: Interviewing
Massachusetts Institute of Technology MIT, Edx
South, Korea
Jul2021
Qualitative Research Methods:Analyzing Data
Massachusetts Institute of Technology MIT, Edx
South, Korea
Jun 2015
Global Databases and References Search
ITC Center, Minia University
Minia, Egypt
Marketing and communication
Dec2018
Digital Marketing program
American University in Cairo (AUC)
Cairo, Egypt
Sep2018
Customer Experience Management program
Teleperformance Egypt Academy
Cairo, Egypt
Aug2018
Tourism Promotion and Marketing program
Japan International Cooperation Agency (JICA)
Tokyo, Japan
Mar2018
Tourism Marketing Management
Arab Research and Administration CenterARAC
Cairo, Egypt
Oct2016
Professional Public Relation program
American University in Cairo (AUC)
Cairo, Egypt
Aug2016
Conference and Event Management Program
American University in Cairo (AUC)
Cairo, Egypt
Operations & Quality & Training
Oct2021
Six Sigma: Analyze, Improve, Control
Edx
South, Korea
Aug2019
ISO 9001:2015 internal audit
National Quality Institute
Cairo, Egypt
Jul 2018
Training of the Trainer (TOT)
The Egyptian Ministry of Tourism
Cairo, Egypt
Jun2015
Tourist Guidance Training
Ministry of Tourism
Luxor, Egypt
Sep2018
Business Writing program
Egyptian Ministry of Tourism
Cairo, Egypt
Computer skills
Mar2017
Amadeus System (Basic – Advanced)
Nazih Training Academy
Cairo, Egypt
Jul 2014
ICDL Certificate (Version 5)
Ministry of Communications and IT
Luxor, Egypt
Language
Mar2020
English IELTS Score:6 Speaking-Listening
British council Egypt
Cairo, Egypt
Aug2018
Chinese Language (Levels (1-3))
China cultural center
Cairo, Egypt
2009-12
Italian Course certificate (Levels (1-4))
El Manara International Academy
Minia, Egypt
Training & Certificates:
Research Projects:
Date
Topics
2021
The Role of E-Government effective Adoption in improving the government efficiency and the perceived level of Trust in the government (case study of Egypt)
2021
Factors that affect the E-government Adoption throughout the different adoption time series(Case study of Egypt)
2021
The effect of the different transportation means use and quality on traffic congestion in Cairo
2021
The effect of citizen engagement in improving the quality of the local government services and the citizen satisfaction(Case study of Egypt)
2021
Unintended Consequences of the one child policy (Case study of China)
2021
The Effect of the Human Resources Management practices on Millennials public officials' Retention
(Case study of Egypt)
2020
A new vision toward Tourist information centers Management (Case study of Egypt)
2020
Electricity subsidy reform policy (Case study of Egypt)
Activities:
As a member at the Presidential leadership program, I was honored to participate in many events and conferences and to write,as editor, about the public policies of the Egyptian government :https://egyouth.com/en/
Date
Activity
Role
Place
Conferences
14-17 December 2019
World Youth Forum
Plp Attendee
Sharm El Sheikh
4-10 November 2017
World Youth Forum
Organizer
Sharm El Sheikh
25-28 January 2017
National Youth Conference
Organizer
Aswan
25-27 October 2016
National Youth Conference
Organizer
Sharm El Sheikh
31 July-2 August 2016
First Egyptian government simulation model
Speaker
Cairo
Magazine & newspaper writings
June 2021
1.Youth empowerment in Egypt, from government simulation to the leading positions of the country.
Editor
The Community Magazine
September 2021
2.World youth forum, from world youth recommendations to real world from the youth perspectives.
Reference:
Prof/ El-Tayeb Abo El-Abbas
Mrs/ Nahed Al Sobky
Assistant to the Minister of Tourism and Antiquities
General Manager at the Ministry of Tourism
Mob: 010********
Mob: 010********
*******@*******.**.**
**************@*****.***
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