Ayanna K. Hudson

*** ***** ******* ** *****., MD 21229 443-***-**** (c)

adpsrw@r.postjobfree.com

Summary:

Personable Customer Service Associate dedicated to providing the highest level of customer service.

High achiever offering an extensive background in customer service, sales, client relations and merchandising.

Self-directed and self-motivated team player who also works well independently.

Service-focused professional and friendly team player with a knack for building productive working relationships.

Highlights:

Cash handling accuracy

Time management Detail-oriented

Inventory control procedures

Strong communication skills

Flexible schedule

Personnel training & development

Professional Experience:

Wendy’s Restaurant April 2013- October 2013

Processed transactions each day in an efficient & timely manner.

Answered customers’ questions & addressed problems and complaints in person.

Opened & closed the store, which included counting cash drawers & making deposits.

Educated customers on product and service offerings.

Collaborated with team members to give exceptional service throughout the entire shopping and purchasing experience.

Kept the showroom clean and maintained neat, orderly product displays.

Educated customers on product and service offerings.

Offered exceptional customer service to differentiate & promote the company brand.

Hilton Hotels Resorts June 2011-September 2011

Assisted guests with any special requests during their visits.

Recorded guest comments or complaints, referring customers to managers, as necessary.

Contacted housekeeping or maintenance staff when guests reported problems.

Kept records of room availability and guests' accounts, manually or using computers.

Sports zone August 2014-September 2017

Answering customers’ questions & address problems and complaints in person.

Educate customers on product such as new releases and service offerings

Change Mannequins and put new and improved outfits on them

Fairfield Nursing & Rehabilitation Center September 2017-December 2017

Answer Call Lights

Pass Trays (Breakfast and Lunch)

Assist Gna’s in lifting and washing

Make Beds

Transport Patients

Delta T Group (Therapeutic aide) Maree G. Faring Elementary/Middle school

January 2018- September 2018

Under General supervision, provides one-one behavioral interventions with children/youth

Serves a positive role model or mentor

Helps minimize impulsive behaviors

Provides time structuring activities

Attends ongoing clinical supervision meetings

Assists with schoolwork and in class behavior

Kennedy Krieger Highschool (LEAP) Program Aide

November 2018-September 2021

Helps a classroom teacher, performing a variety of tasks relating to the physical and instructional needs of the students in a classroom setting

Assists with the implementation of the program as outlined in the IEP of each student

Provides 1:1 supervision and instruction to the students in the classroom

Catonsville Community College September 2012 – 2016

Major: Human Services

Minor: Business and Management

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