Bacolod Call Center

SILVERIO B.SAGAYNO Jr.

Niugan malolos bulacan Philippines

Email: *****.**@*****.***

Mobile numbe#.096********

HOSPITALITY & SERVICE

These are clear expectation and guidelines on the mechanical parts of our job. Service standard is the power of welcome ensures we are giving word class hospitality and service to our guest. First you need to provide them with a warm and genuine welcome to restaurant name.

JOB DESCRIPTION

Responsible for operational efficiency and creating a relaxed environment where service delivery and product quality is second to none Leading from the front & in charge of maintaining high levels of hygiene and enforcing strict compliance with all health and safety legislation.

Being highly visible and the face of this business. Ensuring the correct use of cleaning materials and equipment. Oversee all front and back of the house restaurant operations. Ensure customer satisfaction through promoting excellent service respond to customer complaints tactfully and professionally. Analyze staff evaluations and feedback to improve the customer’s experience Generate weekly, monthly, and annual reports Seek ways to cut waste and decrease operational costs Train new employees and provide ongoing training for all staff. Attend quarterly P&L meetings recruiting, training, managing and developing a team. Monthly inventory and POS experience.

SUMMARY:15 YEARS OF EXPERIENCE IN VARIOUS LEVEL OF WAITERING THROUGH KNOWLEDGE IN FOOD SERVICE.PROCEDURE AND MAKESCOMPETENTTO OFFER CHALLENGING POSITION WILLING TO MAKE RESPONSIBILITY SINCERELY.

WORK EXPERIENCE

RESTAURANT SUPERVISOR BIELLA ITALIAN RESTAURANTI ALSIDDIQI HOLDING COMP. DOHA QATAR NOVEMBER 18 2014 to February 19 2019

FOOD SERVER CHILI'S BAR & GRILL RESTAURANT ARABIAN FOOD SUPPLIESP.O BOX 1400 JEDDAH 2143 K.S.A NOVEMBER -24-2009 TO APRIL -20-2014

CAPTAIN WAITER/BARTENDER GOODCHI CHINESS RESTAURANT BLUE WAVE COMPLEX MACAPAGAL ROXAS BLVD PASAY CITY AUGUST 1-2007 TO NOVEMBER

WAITER/CAPTAIN WAITER ATRIUM CAFE HOTEL CASINO 15THFLOR.SEN GIL PUYAT PASAY CITY SEPTEMBER 4-2002 TO MARCH 20-2007

PERSONAL DATA

AGE 39 Y/O DATE OF BIRTH JUNE 18 1979 GENDER MALE CIVIL STATUS Single HEIGHT 5’7” WEIGHT 175 LBS NATIONALITY FILIPINO LANGUAGE TAGALOG/ENGLISH

EDUCATION

DOMINGO LACSON NATIONAL HIGH SCHOOL BACOLOD CITY NEGROS OCCIDENTALMARCH 271994 to MARCH 27 1997

REFERENCE

Mr. BALU SUBRAMONIAN MS.MARTHA OMONDI

OPERATION MANAGER F&B HOSPITALITY HR. F&B HOSPITALITY DEPARTMENT ALSSIDDIQI HOLDING COMPANY DOHA QATAR ALSSIDDIQI HOLDING COMPANY DOHA QATAR

*****@***.***.** CELL # +974-***-***-** ****@***.***.**

MOHAMED SHOEB VINCE TAWI MANAGER CHILI’S BAR & GRILL RESTAURANT ASSISTANT AREA MANAGER

ARABIAN FOOD SUPPLIES P.O BOX 1400 JEDDAH 2143 MEGA RESTO GROUP INC. UNIT 401 LOT 2

KINDOM SAUDI ARABIA PASCOR DRIVE STO NINO PARANAQUE CITY CELL # 6946806/9227059 TEL NO. (02)853-0888 CELL # .091*-*******

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