Customer Service

Christine Brown

*** ***** *****

Deer Lodge Mt **722

Cell: 406-***-****

*************@*****.***

Work Experience

*/**** ** **/**** Old Works

Dishs

*/**** ***** **** **** with mom.

*/**** Moved back to Rhinelander from Montana to care for my 87 year old mother.

10/2012 to 05/2015 Boarding horses, and dog boarding

2/2012 to 9/20/2012 is the same owner.

4/2012 -9/2012 1ST QUARTER CASINO & RESTAURANT Anaconda, MT Casino Attendant and Waitress.

All aspect’s of working the floor of the casino. Customer service is away’s

number 1. Handling thousand’s of dollar’s and making sure customer’s are paid

correct amount, balancing casino book’s at end of shift, also in charge of cash

register in restaurant and making sure the till is correct at the end of night

Cleaning casino, making sure it’s locked up at end of shift and ready for morning

shift.

2/2012 - 4/2012 Robert Johnson Anaconda, MT

Manager of both casino’s. Hiring, training, daily paperwork, deposit’s, and all

problem’s that come up with the employee’s. Manager of two casino’s. Gold Bar

and First Quarter.

01/2008 to 2/2012 is the same owner.

5/2011 - 2/2012 Happy Endings & Pintler Peak’s Casino’s Anaconda, MT

Manager,In charge of running two casino’s. Ordering, hiring, firing, ATM, book work,

training, banking, state paper’s, and all aspect’s of making sure the casino’s are

making money for the company and it’s done with respect from the floor runner’s.

8/2008 - 5/2011 Pirates Treasure Casino Butte, MT

Floor Runner

1/2008 - 7/2008 MARDI GRAS BUTTE, MT

Excellent customer service, secret shopper review’s are all

Excellent

.

8/2000 - 7/2006 DR’S. FOSTER & SMITH RHINELANDER, WI

Customer service representative in a call center. I entered data into

computer’s, part time supervisor. I worked in many field’s for

doctor’s,I was trained in mail entry, internet entry,

customer service, and worked my way up to a supervisor. I

was also, given many responsibilities from the company,

including, maintaining 3rd shift employee’s, rotating

work shift’s and break’s.

5/1992 - 5/2000 PAIR-A-DICE PUB RHINELANDER, WI

Owner, operator, of business. job’s included: bookkeeping,

payroll, quarterly tax’s, hiring, ordering supplies, cooking,

bartending, and all other aspect’s of owning my own

Business.

5/1976 - 5/1992 SPORTSMAN CAFE RHINELANDER, WI

Waitress, morning opener thru lunch

Education

RHINELANDER HIGH SCHOOL RHINELANDER, WI

High School Diploma:

Graduated: 1/1974

Skills & Tools

. Waitress and customer service

• Bookkeeping/Accounting • Internet Knowledgeable • Own Personal Computer

• Cash Handling • Invoicing • Payroll

• Computer Accounting • Manager • Quarterly Taxes

• Computer Literate • Math Skills • Quick Book For Windows

• Customer Service • Microsoft Word • Supervisor

• Data Entry • Monitor Performance • Ten Key

• E-mail • Multi-Line Phone • Train

• Excel • Network Knowledgeable • Typing (word processing)

• General Ledger • Organizational Skills • Windows XP

• General Office • Outlook • Wireless

• Hire

Additional Accomplishments

CUSTOMER SERVICE AWARD’S, EMPLOYEE OF MONTH, OWNED BUSINESS

References:

Dawn Kremer, former supervisor: 406-***-****

Bonnie Susami 715-***-****

Monika Krum, 406-***-****

Contact this candidate