Aman Kumar Tiwari

Contact: +919*********

Email: adpsfc@r.postjobfree.com

Summary

To obtain a challenging position as part of the management team and striving for perfection in every sphere of life through hard work. With 5+ years of experience in Client Management in IT and Software industry, I am looking for a position that has a mixture of handling IT and Contract Logistics Solutions. A Position where self can contribute towards attainment of the organizational goals through my learning and experience in the trade and at the same time should provide a dynamic and challenging environment, encouraging me to deliver my best. Professional Qualification

• Having overall 5 years of experience in diversified field of software engineer Domain and with IT skill emphasis on the following:

• Working with IT-Operation team lead and provided L1 & L2 support using SQL queries and support Database activities

• Willing to learn, accept the challenging environment and confidence in delivering the results at the said duration's by constantly motivating the concerned teams to provide the best solutions to the clients.

• Understanding the Business Requirements and Functional Specification

• Experience in giving presentation on the completed modules of the project.

• Experienced in conducting User Acceptance Testing at both company and client’s premises.

• Experience in providing training to the junior resources and client Employee.

• My Experience has provided me sound knowledge of oracle,Mysql Database & Software Testing. Responsibilities:

• Responsibility for providing application support, committing the time-lines to the end users and ensures timely completion of the tasks. All the upcoming issues and communicate / transfer the knowledge to the team mates.

• Responsibility for handling the escalation part and act as an intermediate to avoid wrong escalations to the engineering team.

• Responsible for ensuring that escalates right issues to IT Support Team.

• Summary of essential duties and responsibilities

• Providing Application Support to the clients.

• To handle all Front-end and Back-end issues from end Users.

• Writing queries for analyzing and fetching data from SQL database. Technical Skills:

• Database : Oracle(11g ), mysql (DDL, DML, dump and restore).

• Technologies : SQL fundamentals, Linux Administrator level

• Operating system : windows 7, windows 10, Linux(centos-6 & 7)

• Tools:Putty, File zilla Server-client architecture,WinSCP, Trac-Ticketing tool, SQL Developer, Heidisql.

• Application Monitoring : Zabbix

• Application Servers : Apache,Samba,Ftp.

Experience:

System Engineer in Planetcast Media Services Ltd.( 19 Aug 2019 -Present) Profile: - Worked as Application Support engineer in the coordination with operations team and Software Development team to determine application requirements and improvements for In-House applications and automation of various clients like Star Entertainment, Disney-UTV Network, National Geographic Channel and Viacom18 etc.

Roles and Responsibilities:

• Managing a team of 30 shift engineers on In-house applications and automation. Act as a subject matter expert for one or more listed automation in the Core Engineering team.

• Install, Configure, Update, Support, and Troubleshoot services for customers such as: Apache, MySQL, PHP OS level concerns, Web Servers, Database Servers (MySQL), Applications Servers, Storage Technology: SAN, NAS, DAS, managing FTP and SSH controls. Address: -116 Pooja Shrre Nagar

Aiport CTO Road, Bairagarh

Bhopal (MP)

• Responsible for handling Change Management and Incident Management.

• Grow into the Enterprise Support Engineer role through training and mentoring.

• On-call support of the reported issues on out of hours’ rotational shift.

• Review and provide technical analysis of reported bugs to concern team.

• Ensure that the maximum up time for the applications and services.

• Support clients by responding within the designated service-level agreement to inquiries Participate in all phases of the development of a large distributed system; providing hardware, manageability,performance perspectives on all aspects of the system.

In-House Automation and Applications:

Media.X: Play out Automation System.

FMS: Fault Management System, used to generate and control the alarms via SMS and web applications for LIVE broadcast environment.

DRS: Disaster Recovery System.

Mam.C: Media Assets Management System for digital Media. Log.Me: Logger System to record and maintain the On-Off Air channel recording. OffCom: Client-Server based application to calculate the Schedule time and total time for Promos and commercials in an Hour.

Layer.X: Back-up CG application to control and Holds the Channel Logo while Main CG fails. Projects:-

Nepal Television Kathmandu (August 2019 to November 2019):- Digitization Project of Nepal TV. Roles:

• Installation and Configuration of Digital Media automation including PCR-MCR Automation, Ingest and preview workstations.

• Training and handover of newly Installed Automation Systems to Local Staff. Star Sports Mumbai (February 2020 to April 2020):- Star Sports Migration and Installation of SSHD5 Channel. Roles:

• Installation of Offcom, LTC, Ingest and Preview workstations.

• Coordination with different vendors for escalated issues in third party systems.

• Training and handover of newly Installed Automation Systems to Local Staff. Software Engineer, Tata consultancy services Software services from Jan 2017 to Aug 2019 as a System Engineer.

Tata consultancy services, Noida, India

PROJECT: Core System Tata System Integration-Department of Post,Govt, of India. Integration-

• Responsibilities: Mentoring It analyst, introducing work methods Responsibilities: methods to support Training Needs of Department of post Management to Management and staff.

• Creating Process Document For Training and Support.

• Technical Support As System Administrator Sybase and Responsible for Creating post office Working structure by Responsible by Providing server any., Test users Hierarchy wise for performing Providing performing transactions in Development environment, Installation and transactions and maintenance of Sybase Server and Sap Application at Client maintenance Client Location with Required Functionality and Data Needs, at Sap end Location end I.e Transaction Requirement & process, Backup and recovery.

• Executing Sql queries on CI to Support client Needs. Project Skills : - Core java, Struts, Hibernate, Sybase Jan 2014 - Nov 2016 DATABASE SQL ENGINEER, CMCH HOSPITALITY SERVICES & CCH (Chirayu Cancer Hospital)

The objective of the project is to manage the information of the the patient. The patient information is taken into the system and patient. And maintained through all the processes until the decision is taken maintained taken Responsibilities:

• Understand the user requirement.

• Implement on the requirement.

• Created user manual for the software.

• Provide training to the users for handling software.

• Tools : SQL, Visual Basic, Dot Net.

• Demonstrated expertise in [Type] and [Type] inspections, guaranteeing security in regulation and compliance adherence.

• Utilized [Skill] and [Skill] to enhance effective, efficient testing Utilized testing provisions across [Type] departments. provisions

Certification:

• Computer Networking (From Government Of India, Bhopal)

• JAVA Technology (From Government Of India, Bhopal)

• JAVA Technology (From Government Of India, Bhopal) JAVA Technology (From Linux Hut Solution)

• ORACLE (From Sagar Institute Of Research & Technology)

• Induction Training -HIS (Chirayu Hospital) Working and Programming Knowledge. Appreciation:

• Post Office Government Project Completed by TCS Company And Appreciate letter provided by Up state Goverment.

• Post Office Government Project Completed by TCS Company And Appreciate letter provided by Tamil Nadu state Goverment.

• Post Office Government Project Completed by TCS Company And Appreciate letter provided by Mp state Goverment.

Academic Qualification:

Aug-2014

Bachelor Degree of information Technology, Sagar Institute Of Research & Technology Mar- 2009

Bachelor of Maths & Science, Om Vidhya Mandir,Bhopal,M.P Mar-2007

Bachelor of Science, Bourbon Higher Secondary School Bhopal,M.P Personal Profile:

Name Aman Kumar Tiwari

Father's Name Sh. Vijay Kumar Tiwari

Date of Birth 21-08-1992

Marital Status Unmarried

Languages Known Hindi, English

Gender Male

Hobbies Listening Music

Deceleration:

I hereby declare that the information given above is true to the best of my knowledge & belief. Date:08/12/2021

Place: Noida Aman Kumar Tiwari

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