Customer Service Consultant
Resume:
Kayleigh Jessa Vasquez
Efficient and self-motivated.
Goal oriented and driven.
Great communicator.
South Ogden, Utah
*******@*****.***
SKILLS
Oral Communications · Communication Skills · Fast Learner · Team Player · Motivated · Hard Worker · Advocate · Public Skills · Adaptable · Outgoing WORK EXPERIENCE
Retail Sales Consultant
Purple
Sep 2021 - Present
•Assisting customers with placing orders or recommending purple products that were best fit their needs.
•Experienced with taking phone calls, Communication skills, soft skills and computer knowledge essential for this position.
ReaderLink Distribution Center - Ogden
May 2021 - Oct 2021
• Convey books and work in production and returns.
• Keeping work area safe and clean.
• Experience with working on the floor and packing out books properly.
• Work in teams of 2-3 people for returns and production. Customer Service Consultant
Wayfair
May 2021 - Jul 2021
•Assisted incoming phone calls from customers in relation to orders and any issues they may be experiencing. Also provided updates to customer profiles an estimated time frames for shipping and delivery. This was a call center job.
• Provided education to customers about new products, services, and discounts to increase sales.
• Delivered exceptional customer service by listening to questions or concerns and promptly resolving their problems.
• Provided a positive, empathetic, and professional attitude toward customers at all times to encourage customer loyalty.
• Recorded detailed notes of customer interactions and transactions to assist with any follow ups.
• Attacked problems with an analytical mindset to correctly triage customer concerns and create greater efficiency.
Deli worker
Aramark
Aug 2012 - Aug 2013
• Assisted full time employees with serving lunch and dinner to the student population.
• Kept work areas cleaned and safe at all times.
• Assisted in cold and hot food preparation.
Deli worker
Hurley's, Towanda PA
May 2011 - Aug 2011
• Prepared cold and hot foods.
• Sliced meats and cheeses for customers.
• Prepared sandwiches, subs and Salads.
• Ensured work areas were kept clean at all times.
• Washed dishes and cutlery in the back as needed.
• Prepared and prepped cold food and stored in properly in the freezer until it went into the fryer.
• Assisted fellow employees and waited on customers. Cashier
Tops Markets LLC
Jun 2008 - Jun 2011
• Served the public as a cashier.
• Provided excellent customer service.
• Learned the functions of a toll and register.
• Processed WIC, Checks, Debit and Credit Transactions. EDUCATION
Fresno City College
Journalism, Communication Studies
2017 - 2017
Towanda Area Jshs
Finished in 2010
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