Philip D. Vetro, MSHRD, SHRM-CP, Esq.

Address: *** **** **. ***. ****, East Haven, CT 06512

Phone: 203-***-**** Email: adpsbo@r.postjobfree.com

LinkedIn: www.linkedin.com philip-vetro-935a3b5

Human Resources Generalist / Human Resources Assistant/Criminal Defense

A versatile, collaborative, accomplished, and knowledgeable professional with a successful track record and a flair for leading people in the right direction. Well over 15 years of experience. Outstanding organizational and problem-solving skills. Highly collaborative with a talent for building productive relationships that allow smooth functioning while driving others towards excellence and the attainment of business goals. Possess verifiable leadership, interpersonal, and communication skills that help put across things with a crisp point. A remarkably successful mentor to peers and colleagues, owing to exceptional people skills. Has a solid track record in achieving set goals and delivering his personal best at every step of the way to provide optimal results. Thrives in fast-paced business environments and cherishes a chance to self-manage things through his innate problem-solving skills and “never say never” attitude.

Skill Areas: wPolicies and Procedures wStrategic Planning & Analysis wMS in Human Resource Development wProject Management wOperations Management wResearch and Documentation wSchedule Management wLeadership and Mentoring wWritten & Oral Communication wBilingual in French and English

Professional Experience

The Ambassador Theatre Group (2019 – 2020)

Front of House Staff

Managed an assigned section of the front of the house, ensured a high quality of customer service was delivered; and responded to any issues from patrons that arose

Created an environment of professionalism while interacting with audience members and addressing their needs

The Shubert Organization (2013 – 2019)

Director

Provided leadership and mentorship to team members to guarantee smooth operational activities

Ensured smooth operation of the front of the house, including responding to patrons’ questions, concerns, and complaints in person and resolving any issues

Professionally welcomed patrons, ushered them to their seats, offered them programs, and made them feel valued

Supervised the front of house staff in the absence of the Chief

Mark’s Bookkeeping Services (2013 – 2018)

Human Resources Coordinator & Executive Assistant

Provided Human Resources support for the office, including processing employee paperwork, benefits administration, coordinating performance reviews, and completing paperwork for employee visa applications

Drafted a comprehensive employee handbook for a staff of 20

Managed the coordination of the company’s Direct IRA benefit

Acted as talent acquisition for 20 skilled employees, performed resume reviews, conducted interviews, completed background and reference checks, and processed new hire paperwork

Coordinated the schedules of fourteen bookkeepers, the business development manager, and the president for more efficient business operations

Oversaw the foreign internship program to introduce strong workers into the office

Bally Total Fitness-Anytime Fitness-La Fitness (2010 – 2013)

Personal Trainer

Recruited and enrolled new clients and upsold training to current clients and successfully grossed $35,000 in one month which set a regional record

Assessed clients' physical fitness levels, turned over clients from month-to-month, and provided superior customer service to ensure the client-trainer relationship stayed strong

Designed and implemented fitness programs based on individual clients' needs ensuring they got their desired results, which positively impacted their lives and led to client retention

Delivered nutritional guidance to clients to supplement their workout programs, leading to an increase in the club’s sales of nutritional supplements

State of Connecticut Judicial Branch (2006 – 2010)

Caseflow Coordinator

Recruited and led a team of 10 attorneys, two paralegals, and one administrative assistant providing quality employees for the office with little turnover

Oversaw the daily operations of the caseflow office to ensure the efficient processing and handling of a docket consisting of over 18,000 active civil cases and worked in clearing out a list of over 2,000 dormant cases, thereby freeing up much needed judicial resources

Collaborated with the Presiding Judge to make judicial assignments, which insured judges were being used to their upmost capability so that the docket was being cleared at a record level

Worked as a courtroom clerk during trials, proceedings, and other hearings, ensuring that all evidence and transcripts were safely maintained and easily accessible so that trials could proceed in an expeditious manner.

Elected to serve as a key member of the Judicial Branch’s Standing Committee on Public Service and improved interactions between the public and the judicial system

Professional Development & Credentials

Master of Science, Human Resource Development Business Partner Concentration Villanova University, 2020

Juris Doctorate, Magna cum Laude Boston College Law School, 1996

Bachelor of Arts, Sociology, Summa cum Laude Southern Connecticut State University, New Haven, CT, 1993

Affiliations:

Certified Professional, Society for Human Resources Management (2020 – Present)

Connecticut Bar Association Member (1996 – Present)

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