Development Associates Front Desk

PATSY LEWELLYNG

**** ****** ****

JACKSONVILLE, FLORIDA 32244

904-***-**** p.lewellyng@gmail .com

Objective:

To obtain a rewarding position in the Administrative Office Support while ensuring a safe and inviting environment for all.

Education:

Graduated High School Robert E. Lee High School

Child Development Associates CDA) Jacksonville Children’s Coalition 2010

Child Development Associates Renewal November 2014

Kids Vision Fully Vaccinated (Covid 19)

Government Background Clearance Microsoft 10

Experience:

Navy CYP Front Desk Operations Clerk at NAS Jacksonville, Florida 32212 – May 2012 – November 2021

Operation Clerk. On a daily basis I accurately enter data into the Child & Youth Management System, (CYMS) for over 300 children in our center. I maintain customer and employee confidentiality with a professional relationship. I calculate family Rates on their intake into our program with Base, BAS, and BAH any special pay. I process family tuition payments on military paydays, follow collection procedures for late payments and make money drops at the assigned areas for MWR CDC. I prepare monthly rosters for VPK and collect parent signatures for the state with the end of the month reports. I open and close the Child Development Daycare Center and greet customers. I maintain accurate records and files when providing support at the front desk.

I provide strong customer service, make hourly reservations, I work directly on the wait list updating current status, offer opening to parents off the website and follow up with parents after accepting an offer. I was responsible for all mandatory orientations new parents attend. I am knowledgeable about moving children to new departments based on age and room availability.

I strive to build trusting relationships with children and parents, I support open and effective communication with co-workers.

I serve as a mandatory reporter to Family Advocacy and Child Protective

7/06 – 3/12 - LEARNING CARE GROUP – (La Petite Academy) Jacksonville, FL

Infant Room Lead Teacher –Open center, implement Department of Children and Families regulations, maintain accurate record count of children in my care, attend to all of their daily needs, from feeding, diapering, nurturing, as well as implement lesson planning.

Toddler Room Lead Teacher – Open center, follow lesson plans, implement Government Food Program regulations, follow all licensing regulations, weekly documentation of learning, circle time,

7/03 – 3/06 -KNOWLEDGE LEARNING CENTER – (Children’s World) Lafayette, CO

Cook/ Child Care – Open center implement and run Food Program regulated by the State of Colorado, ordering of all food and classroom supplies to balance a very tight budget, prepare meals and meeting daily schedules,

SKILLS:

Outlook

Child Development Associates (CDA)

Child Youth Management Systems (CYMS)

Navy Child Development Center Modules

Department of Children & Family 45 Hours

Kids Vision 45 Hours

Mandatory Child Abuse / Neglect Reporter

Navy Standardized Caregiver Program

First Aid & CPR

Team Player

Problem Solver

Food Handlers Certificate

Contact this candidate